Introduction

Many business scenarios approach configuration support to ensure that the software they use fits their business needs. As supply chains grow more challenging, the demand for a powerful and comprehensive logistics management software solution has become a necessary one. The CargoWise service providers, being prominent in this sector, have a comprehensive feature set with characteristics such as custom fields.

Custom fields can be used to fit specific business solutions where it becomes possible for organizations to capture and manage all the essential information. Let us know more about how you can modify the various fields within CargoWise to improve the functionality of your logistics business, increase productivity, and improve customer satisfaction.

What Are Custom Fields?

Custom fields are the extra fields that can be created by the users for the data that is not included in the normal fields in CargoWise. These fields allow for free-text entry of discrete values that many businesses will need to record but may not be needed by every user of the platform.

In CargoWise, custom fields can be used for a variety of purposes, such as:

• Client-specific identifiers: Special identification numbers or ID numbers for certain clients.
• Special handling instructions: Specific guidelines regarding the management of specific shipments.
• Internal tracking numbers: Other third-party cookies are used internally within the organization.
• Custom tariff codes: Certain numerical codes have to be applied while categorizing goods depending on the company’s requirements for reporting.

Benefits of Custom Field Configuration

Enhanced Data Accuracy and Flexibility

Custom fields allow the capturing of information that may not be included in the typical standard fields. Some of these may pertain to particular client requests, internal guidelines, or parameters unique to a particular sector that may be essential for correct record-keeping. This level of detail eliminates instances where important information may be left out therefore arriving at a more accurate figure.

Custom fields may be added and modified to meet current needs, which makes it convenient for businesses to use. For instance, with changing business needs, new data points may emerge as critical. Fields can be modified or created to fit current requirements and this feature can prevent the system from becoming useless at some point as needs evolve.

Streamlined Workflows and Productivity

The integration of custom fields into work processes has beneficial effects. For example, certain data elements needed for various types of shipments or clients’ demands can be integrated into the processes. It also enables the right information to be captured at the right time and reduces manual entry as well as the chances of errors.

Any changes and new fields in layouts and templates imply that the necessary data is easily available to team members. Some features of this approach include the ability to reduce the number of operations a user needs to perform and to provide only the relevant information in the form of lists or cards.

Enhanced Reporting and Analytics

Custom fields help to produce certain reports depending on what is needed in a given business. These reports can include some numbers seen through custom fields which provide extended information on some aspects of the work. This kind of customization allows for more accuracy in analysis and results in fewer mistakes when making decisions.

The moment you have put down report templates that incorporate custom fields, you apply these templates over and over because they facilitate reporting. This capability helps them in generating regular reports with the same format and data which in turn standardizes their reporting processes.

Improved Customer Service

Custom fields are useful when one wishes to record certain details about the customer that may not be encompassed in the normal fields. This includes likes, special requests, or special considerations. With such data in mind, business establishments can be more customer-centered and responsive to them.

Custom fields enable organizations to adapt their business processes to the needs of individual clients. This level of customization enhances accountability because all information is captured and visible. It also prevents delays and penalties since all the necessities of clients are also met first.

Elicit Technology’s Simplified Custom Field Configuration

Elicit Technology helps reduce the configuration time of custom fields in CargoWise and therefore is beneficial to businesses. By working with Elicit Technology, the issues related to finding, developing, implementing, and verifying customized fields are minimized.

• Ease of Use: Another aspect is that due to the help of Elicit Technology, creating and organizing additional fields does not become a burden, especially for those users with a weak technical background.
• Efficiency: I learned that Elicit Technology assists businesses by reducing the time taken to configure what they need, hence reducing their operational costs.
• Enhanced Accuracy: By using the help of Elicit Technology customers can be sure that the creation and integration of custom fields will be done without mistake, and the data collected will be more reliable.
• Ongoing Support: Elicit Technology also uses annual follow-up support and training to ensure its customers understand improved best practices that will enable them to optimize the use of custom fields in CargoWise.

Conclusion

There are several benefits to configuring Custom fields in CargoWise such as Data Management, Workflow, Reporting and analytics, Easy Processing of compliance, and User experience. Companies can leverage custom fields to gain an edge over other players in the supply chain management game. Custom field implementation requires a lot of planning, user involvement, and concern with best practices. To get the best of your logistics operations it is advisable to take advantage of the flexibilities offered by CargoWise.

Capture data that is specific to your needs with the help of Elicit Technology by adding customized fields in your CargoWise application. For more details, please feel free to contact our team of specialists.