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We are your
Platinum Certified CargoWise Service & Business Partner
Getting the most out of CargoWise, whether you're just starting or already live. From first implementation to optimising your existing setup, Elicit helps logistics companies unlock the full power of CargoWise at every stage. Certified. Global. Always in your corner.
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- platinum accounting
- platinum workflow
- Gold forwarding
- certified customs
- certified global rollouts
- certified integration
- certified warehouse
Our Solutions
Proven Solutions for Leveraging CargoWise for a Streamlined
Freight Operations
Unlock Your CargoWise Journey with No Minimum Hours Commitment
Need quick CargoWise guidance without a long-term commitment? Whether it's a one-hour consultation, a small support task, or a larger project, we are here to help.
Schedule a ConsultationWe're Familiar with Every Module
for You to Get the Most Out of
CargoWise Next
Freight Forwarding
As a Certified CargoWise Partner for Freight Forwarding, we help configure and optimize forwarding operations across sea, air, road, import, export, consolidation, documentation, milestones, job costing, and shipment visibility. Our support helps your team manage freight jobs with better accuracy, fewer repeated tasks, and stronger operational control.
Customs Declaration
As a Certified CargoWise Partner for Customs Declaration, we support customs configuration, declaration workflows, compliance rules, document handling, and border-related processes. With the right setup, your team can reduce errors, improve documentation control, and manage customs clearance more confidently.
Accounting
As a Platinum CargoWise Partner for Accounting, we help improve finance workflows inside CargoWise, including invoicing, accruals, charge codes, job costing, payables, receivables, debit notes, credit notes, and financial reporting. We also support integration with finance systems such as Xero, QuickBooks, Sage, Oracle, SAP, and other ERP platforms.
Integration
As a Certified CargoWise Partner for Integration, we help connect CargoWise with finance platforms, customs systems, e-invoicing portals, carriers, transport providers, warehouse systems, tracking platforms, and customer systems through API, EDI, eAdaptor Next, and custom integration methods. This helps reduce duplicate entries and improves data flow across your logistics ecosystem.
Warehouse
As a Certified CargoWise Partner, we help configure CargoWise warehouse workflows, including inbound and outbound processes, inventory movement, order handling, stock visibility, barcode labels, warehouse documents, and reporting structures. This allows your team to manage warehouse operations with better accuracy and visibility.
Transport
We support CargoWise transport configuration for delivery planning, pickup coordination, route updates, milestone tracking, task setup, alerts, document flow, and transport visibility. This helps your team plan better, respond faster, and keep customers informed.
Workflow and Task Configuration
As a Platinum CargoWise Partner for Workflow and Task Configuration, we help set up workflows, milestones, triggers, events, schedulers, task assignments, user roles, and exception alerts. The goal is to make CargoWise easier to use and better aligned with your real operational process.
Tariff and Client Rates Maintenance
Accurate rates are important for quoting, billing, and job profitability. We help maintain tariffs, client rates, service contracts, charge codes, quotation workflows, and pricing structures so your team can manage commercial decisions with more confidence.
Onboarding and Setup
We support new company onboarding, branch setup, user creation, role assignment, security settings, registry configuration, document templates, email settings, financial setup, and module activation. This helps your CargoWise environment start with the right structure from day one.
CargoWise Neo Implementation
We support CargoWise Neo implementation and configuration, including staff portal setup, customer portal configuration, security settings, access control, and user adoption support. With the right Neo setup, your customers and internal teams can access shipment information faster and reduce dependency on emails and manual follow-ups.
Know More About Your
Trusted Partner: Elicit
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125+EmployeesA strong team of technical experts supporting logistics and CargoWise projects across global markets.
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Since2004Transforming logistics businesses with practical technology solutions, CargoWise expertise, and long-term implementation support.
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36+ProfessionalsA growing team of certified CargoWise professionals with hands-on experience across operations, finance, customs, warehouse, and integration workflows.
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30+CustomersHelping logistics businesses turn CargoWise into a real business differentiator through better setup, smoother processes, and reliable support.
Why Choose
Elicit Technology?
One Brand,
All CW Solutions
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Get all CargoWise services in one place - implementation, configuration, customization, integration, automation, BI, Neo, and support.
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Both IT and Domain Experience
We understand both CargoWise technology and real logistics operations at once, so our solutions actually solve operational problems, not just technical ones.
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We Follow the PAVE Methodology
We focus on productivity, faster workflows, fewer errors, and long-term system health using our proven PAVE framework for every engagement.
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We Work in Your Timezone
Our flexible support helps you get faster responses across global logistics working hours — whenever and wherever you need us.
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Cost-Effective
Reduce manual work, avoid repeated errors, and improve CargoWise performance without increasing your internal workload.
Contact Us
Looking for the Right CargoWise Partner to Support Your Growth?
Elicit Technology helps logistics businesses simplify CargoWise through implementation, integration, automation, configuration, BI dashboards, live setup, and ongoing support.
Frequently Asked Questions
Happy to Assist You with Anything
Elicit combines logistics domain knowledge with strong IT expertise, helping CargoWise users solve real operational problems, not just technical issues.
Yes. Elicit supports implementation, customization, configuration, integration, AI automation, API services, CargoWise Neo, BI dashboards, and ongoing support.
Elicit reviews your current setup, identifies workflow gaps, simplifies processes, automates repetitive tasks, and helps your team use CargoWise more effectively.
Yes. Elicit provides support based on your business needs, user roles, timezone, operational priorities, and the specific CargoWise challenges your team faces.
CargoWise is built for logistics operations, so understanding forwarding, customs, warehouse, transport, finance, and compliance helps Elicit deliver practical and usable solutions.
CargoWise Value Packs provide access to advanced functionalities across forwarding, customs, warehousing, transport, automation, visibility, reporting, and finance. When properly configured and adopted, they help reduce manual work, improve operational efficiency, enhance compliance, and increase return on investment across your supply chain.
ROI should be measured by practical business outcomes, not just system usage. Key indicators include reduced manual data entry, faster shipment processing, fewer billing errors, improved reporting, better customer visibility, and increased automation adoption. Evaluating these metrics helps determine whether your CargoWise Value Pack is Delivering measurable operational and financial value.