System Scanning & Health Check

Find risks before they hit operations.

Operations Audit & Optimization

Improve performance with measurable operational gains.

User Training

Train teams to work smarter every day.

This and other consulting & optimization services in CargoWise

We are always ready with the solution you need.

Share your goals with us — we'll optimize CargoWise to deliver measurable results.

Salesforce

Sync Salesforce data with live shipments.

HubSpot

Align sales activity with operational shipment data.

Zoho CRM

Connect Zoho deals with CargoWise operations.

Microsoft Dynamics CRM

Unify CRM and logistics on one workflow.

This and other CRM integrations in CargoWise

We are always ready with the solution you need.

Share your requirements with us — we'll integrate CRM into CargoWise to fit the way you work.

ICEGATE Integration

Accelerate ICEGATE integration delivery for efficiency, connecting CargoWise to India's national customs gateway for automated declaration filing.

ACE Integration

Accelerate ACE integration delivery for efficiency, connecting CargoWise to the US CBP's Automated Commercial Environment for import filings.

AMS Integration

Optimize AMS integration delivery at scale, automating advance cargo manifest submissions into the US Automated Manifest System.

AES Integration

Accelerate AES integration delivery for efficiency, automating US export declaration filing through the Automated Export System.

CDS Integration

Accelerate CDS integration delivery for efficiency, connecting CargoWise to the UK's Customs Declaration Service.

DMS Integration

Streamline Netherlands customs declaration delivery, connecting CargoWise to Dutch Customs' current DMS platform, which fully replaced AGS in 2024.

MPCI Integration

Automate UAE pre-loading manifest filing, connecting CargoWise to MPCI for mandatory cargo information submission before loading.

ICS2 Integration

Accelerate ICS2 integration delivery for efficiency, meeting the EU's mandatory Entry Summary Declaration requirements across all transport modes.

ASM Sequoia Integration

Accelerate ASM Sequoia integration for efficiency, connecting CargoWise to Sequoia's customs filing platform.

TradeNet Integration

Streamline Singapore customs filing, connecting CargoWise to TradeNet's single window for permits, duties, and Certificate of Origin declarations.

ASYCUDA Integration

Accelerate ASYCUDA integration delivery for efficiency, linking CargoWise to the customs automation system used widely across Africa.

SARS Integration

Accelerate SARS integration delivery for efficiency, connecting CargoWise to South Africa's national customs system.

SISCOMEX Integration

Accelerate SISCOMEX integration delivery for efficiency, connecting CargoWise to Brazil's Integrated Foreign Trade System.

VUCEM Integration

Optimize VUCEM integration delivery at scale, connecting CargoWise to Mexico's single window for foreign trade.

NZCS Integration

Accelerate NZCS integration delivery for efficiency, connecting CargoWise to New Zealand Customs Service's filing platform.

About Us

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CargoWise Resources

Your Complete CargoWise Support Destination

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CargoWise Shortcuts

Work faster with practical keyboard shortcuts.

Free Tools

Use free tools for everyday logistics tasks.

CargoWise Healthcheck

Uncover ways to improve CargoWise performance.

CargoWise Resources

Your Complete CargoWise Support Destination

From implementation to automation, optimize every process with expert CargoWise guidance.

Glossary

Browse key logistics and CargoWise terms.

CargoWise Resources

Your Complete CargoWise Support Destination

From implementation to automation, optimize every process with expert CargoWise guidance.

Incoterms

Understand trade terms for global shipping.

CargoWise Resources

Your Complete CargoWise Support Destination

From implementation to automation, optimize every process with expert CargoWise guidance.

Abstract network graphic

Mobile App for CargoWise Users, Forwarders & Customers: One App, Every Shipment Update

Put real-time CargoWise data in everyone's pocket. Shipment tracking, bookings, purchase orders, warehouse inventory, and documents sync directly from CargoWise into one connected app for forwarders and their customers alike.

Book a Call

Why a Mobile App for CargoWise Users, Forwarders & Customers Matters Right Now?

Most freight forwarders already run CargoWise as the system of record, but that data mostly stays behind a desktop login. When a customer wants an ETA, a booking status, or a document, it usually means a phone call, an email, or a customer service rep checking CargoWise and typing out a reply, work that repeats itself dozens of times a day across nearly identical questions.

A connected mobile app changes that. Shipment tracking, exception alerts, bookings, purchase orders, warehouse inventory, and documents all sync directly from CargoWise into a single app, so customers can check for themselves, and your team spends less time answering the same question and more time on the shipments that actually need attention.

Logistics worker inspecting shipping containers with a laptop

Built Around How Logistics Teams and Customers Actually Work

01

No IT Involvement Needed to Get Started

The app connects to your existing CargoWise environment through API or eAdaptor integration, so your team isn't managing a second platform from scratch or waiting on a lengthy IT rollout.

02

Real-Time Milestone and Document Sync

Booking confirmations, customs status, and delivery documents update in the app the moment they change in CargoWise, no manual refresh, no separate upload step.

03

Instant Proof of Delivery

Delivery confirmation captures and shares directly from the app the moment a shipment arrives, instead of someone downloading a file and forwarding it by email later.

04

AI-Assisted Query Handling

Common questions, status, ETA, document requests, get answered instantly through in-app assistance, so routine queries don't have to reach a person at all.

Our Mobile App Capabilities for Forwarders & Customers

01

Real-Time Shipment Visibility and Tracking

Full visibility of shipments and consolidations, ETA, ETD, ATA, ATD, with live GPS tracking, customs and ISF updates, and automated data feeds.

02

Exception Management

Manage delays, holds, and deviations with instant notifications and proactive tools to resolve issues before they escalate.

03

Streamlined Bookings

Self-service booking requests, collaborative approval workflows, and real-time updates for a seamless booking experience.

04

Purchase Order Tracking

Monitor product SKUs from PO to delivery with milestone updates, ex-factory times, and tools for inventory planning.

05

Warehouse Inventory Management

Real-time inventory counts, product details, and self-service options to optimize purchasing and warehouse operations.

06

Historical Information Access

Insights on supplier and carrier performance, plus consolidated views across multiple freight forwarders, for better operational planning.

07

General Industry Updates & Market News

Timely logistics trends, market updates, and regulatory insights that affect your supply chain.

08

Document Visibility

Access, track, and manage shipping documents like invoices and HBLs in one place for seamless collaboration and transparency.

09

Multi-Provider Consolidated View

See shipments, bookings, and documents from every freight forwarder you work with in one connected view, instead of checking separate portals for each provider relationship.

Four Key Benefits of a CargoWise Mobile App for Forwarders & Customers

Fewer Status-Check Calls and Emails

When customers can check status, bookings, and documents themselves, the volume of "just checking in" calls and emails to your team drops meaningfully, freeing time for higher-value work.

Stronger Customer Trust

Consistent, real-time visibility across shipments, POs, and inventory builds the kind of confidence that keeps customers with you long-term.

No Duplicate Systems to Maintain

Because the app syncs directly with CargoWise, there's no second data entry process and no risk of the app showing something different from what's actually happening operationally.

Scales With Your Operation

Whether you're tracking ten shipments or ten thousand, managing a handful of POs or a full warehouse, the same connected view scales with your volume without adding manual tracking overhead as you grow.

Frequently Asked Questions

Happy to Assist You with Anything

Forwarders get live shipment, booking, and document visibility synced directly from CargoWise, while their customers get the same real-time status without needing CargoWise access themselves, both sides working from the exact same live data, just tailored to what each actually needs to see.

Track shipments and containers live, request bookings, view and approve documents like invoices and HBLs, and get instant answers through an AI-driven chatbot built into the app, all without calling or emailing the forwarder for a status update.

Fewer routine status-check calls and emails, since customers can self-serve most of what they'd normally ask about through the AI chatbot and live tracking, freeing your team to focus on exceptions and the shipments that actually need attention.

Yes. The Multi-Provider Consolidated View brings shipment data from every forwarder you work with into one app, instead of checking separate portals for each relationship.

Routine questions like shipment status, ETA, tracking updates, and document requests get answered instantly through the chatbot, in plain language, without a person having to look anything up first.

We build the app directly on your live CargoWise data, so what forwarders and customers see in the app, including chatbot answers, always matches what's actually in CargoWise, no separate system to keep in sync, no duplicate data entry for your team.

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