A deprecation date that quietly passed, and a tiered tracking system most teams don't know they need
FedEx Web Services, the older SOAP-based integration many businesses built years ago, moved to maintenance-only support on 1 July 2026. It still technically works, but FedEx has stopped actively developing it, meaning new features, the recently introduced Regulatory API, updated Ship API capabilities, don't reach it. Businesses still integrated against Web Services are running on infrastructure FedEx has effectively moved past.
The current FedEx Developer Portal replaces it with a modern API catalogue, Ship, Track, Rate & Transit Times, Freight LTL, Trade Documents Upload, and Regulatory APIs among them, but tracking specifically comes in two tiers. Basic Integrated Visibility covers up to 30 tracking numbers and standard shipment types, but it explicitly can't see FedEx Authenticated Delivery shipments at all, that requires Advanced Integrated Visibility, an account-based subscription with webhook support. A business unaware of this distinction can find tracking data simply missing for certain shipments, not delayed, missing.