System Scanning & Health Check

Find risks before they hit operations.

Operations Audit & Optimization

Improve performance with measurable operational gains.

User Training

Train teams to work smarter every day.

This and other consulting & optimization services in CargoWise

We are always ready with the solution you need.

Share your goals with us — we'll optimize CargoWise to deliver measurable results.

Customer Services & Operations

  • Manifest Filing
  • End-to-End Customer Service
  • Shipment Registration
  • Import & Export Documentation
  • Customs Entry Management
  • Real-time Tracking
  • Pickup & Delivery Co-ordination
  • Digital Marketing

Finance & Accounting Services

  • AR/AP Invoice Posting
  • Account Receivables
  • Account Payables
  • Bank Reconciliation
  • Vendor Reconciliation
  • Cost Booking
  • Financial Consulting

Quality & Data Management

  • Pricing & Tariff Maintenance
  • Quality & Data Management
  • SOP Development
  • Audit Desk
  • MIS Desk
  • Master Data Management

Digital Marketing

  • SEO & Organic Marketing
  • Paid Ads Marketing
  • Website Development
  • End-to-End Branding
  • Inside Sales
  • Design Services

Salesforce

Sync Salesforce data with live shipments.

HubSpot

Align sales activity with operational shipment data.

Zoho CRM

Connect Zoho deals with CargoWise operations.

Microsoft Dynamics CRM

Unify CRM and logistics on one workflow.

This and other CRM integrations in CargoWise

We are always ready with the solution you need.

Share your requirements with us — we'll integrate CRM into CargoWise to fit the way you work.

ICEGATE Integration

Accelerate ICEGATE integration delivery for efficiency, connecting CargoWise to India's national customs gateway for automated declaration filing.

ACE Integration

Accelerate ACE integration delivery for efficiency, connecting CargoWise to the US CBP's Automated Commercial Environment for import filings.

AMS Integration

Optimize AMS integration delivery at scale, automating advance cargo manifest submissions into the US Automated Manifest System.

AES Integration

Accelerate AES integration delivery for efficiency, automating US export declaration filing through the Automated Export System.

CDS Integration

Accelerate CDS integration delivery for efficiency, connecting CargoWise to the UK's Customs Declaration Service.

CHIEF Integration

Support legacy CHIEF integration where still required, while helping transition filings fully over to CDS.

AGS Integration

Optimize AGS integration delivery at scale, connecting CargoWise to the Netherlands' Dutch Customs automated declaration system.

ICS2 Integration

Accelerate ICS2 integration delivery for efficiency, meeting the EU's mandatory Entry Summary Declaration requirements across all transport modes.

ASM Sequoia Integration

Accelerate ASM Sequoia integration for efficiency, connecting CargoWise to Sequoia's customs filing platform.

Portnet Integration

Optimize Portnet integration delivery at scale, connecting CargoWise with Singapore's trade and customs platform.

ASYCUDA Integration

Accelerate ASYCUDA integration delivery for efficiency, linking CargoWise to the customs automation system used widely across Africa.

SARS Integration

Accelerate SARS integration delivery for efficiency, connecting CargoWise to South Africa's national customs system.

SISCOMEX Integration

Accelerate SISCOMEX integration delivery for efficiency, connecting CargoWise to Brazil's Integrated Foreign Trade System.

VUCEM Integration

Optimize VUCEM integration delivery at scale, connecting CargoWise to Mexico's single window for foreign trade.

NZCS Integration

Accelerate NZCS integration delivery for efficiency, connecting CargoWise to New Zealand Customs Service's filing platform.

About Us

Discover who powers your CargoWise success.

Careers

Join our global logistics technology team.

Contact Us

Talk to CargoWise experts about your goals.

CargoWise Resources

Your Complete CargoWise Support Destination

From implementation to automation, optimize every process with expert CargoWise guidance.

CargoWise Shortcuts

Work faster with practical keyboard shortcuts.

Free Tools

Use free tools for everyday logistics tasks.

CargoWise Healthcheck

Uncover ways to improve CargoWise performance.

CargoWise Resources

Your Complete CargoWise Support Destination

From implementation to automation, optimize every process with expert CargoWise guidance.

Glossary

Browse key logistics and CargoWise terms.

CargoWise Resources

Your Complete CargoWise Support Destination

From implementation to automation, optimize every process with expert CargoWise guidance.

Incoterms

Understand trade terms for global shipping.

CargoWise Resources

Your Complete CargoWise Support Destination

From implementation to automation, optimize every process with expert CargoWise guidance.

Implement CargoWise Next the Right Way with Expert Setup and Seamless Onboarding

From company onboarding and CargoWise setup to user management, registry configuration, Neo implementation, eAdaptor Next setup, E-Doc management, workflow setup, and patch updates, we manage every stage of your implementation.

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Elicit CargoWise integrations and services overview

Your Trusted Partner for CargoWise Next Implementation & Onboarding Process

A structured, proven implementation approach designed to ensure smooth CargoWise Next deployment, accurate configuration, and successful user adoption across your complex global logistics operations.

01

Acceptance Sign-Off

We begin with stakeholder approval after validating system readiness, ensuring business expectations, scope, and requirements are confirmed before implementation.

02

Business Requirement Analysis

We analyse your logistics workflows, operational needs, and CargoWise usage requirements. This helps us design a solution aligned with forwarding, customs, warehouse, transport, and finance processes.

03

Data Preparation & Migration

We extract, cleanse, and validate legacy data before secure migration into CargoWise. This ensures accuracy, consistency, and zero data loss during transition.

04

Implementation & System Configuration

We configure CargoWise modules based on your business structure, including workflows, milestones, users, roles, and system settings aligned with operational requirements.

05

User Training

We conduct structured training sessions for your teams to ensure smooth adoption. This includes practical guidance, user manuals, and workflow understanding.

06

UAT & Sign-Off

We perform User Acceptance Testing with your teams to validate system accuracy, workflows, and configurations before go-live approval from stakeholders.

07

Production Go-Live

We move your CargoWise environment into live operations with close monitoring to ensure stability, performance, and a smooth transition into production.

08

Post Production Support

Post go-live, we provide continuous monitoring, rapid issue resolution, daily stand-ups, and optimization support to ensure long-term system success.

What CargoWise Implementation & Onboarding Support does Elicit Offer?

01

CargoWise Setup

Configure CargoWise modules, branches, security, documents, finance settings, and operational workflows around your business needs and priorities.

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02

New Company Onboarding

Set up new companies, branches, users, financial structures, documents, and workflows for a smooth CargoWise transition and launch.

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03

User Management

Manage CargoWise users, roles, permissions, security groups, and access controls across teams, departments, and branches.

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04

E-Doc Management

Manage CargoWise electronic documents, templates, and delivery workflows to ensure accurate and automated shipment documentation and delivery.

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05

Workflow Setup

Configure CargoWise workflows, milestones, triggers, and schedulers to streamline operations and ensure structured shipment processing and control.

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06

Registry Setup

Configure CargoWise registry settings for operations, accounting, compliance, notifications, documents, and system integrations as required.

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07

CargoWise Neo Implementation

Implement CargoWise Neo portals for staff and customers with secure access, visibility rules, branding, and user training.

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08

eAdaptor Next Setup

Configure eAdaptor Next for secure data exchange, API connectivity, data mapping, validation, monitoring, and exception handling with confidence.

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09

Patch Update

Manage CargoWise patch updates through impact assessment, testing, deployment support, validation, and post-update monitoring after release.

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Complete CargoWise Next Implementation Capabilities of the Elicit Team

End-to-End CargoWise Implementation

  • Sales & Marketing (CRM)
  • Quotation
  • Tariff & Rates
  • Forwarding
  • Customs
  • Transport
  • Warehousing
  • Transit Warehousing
  • Workflow Automation
  • Finance and Accounts

Advanced CargoWise Implementation

  • Workflow & INTTRA linking
  • Auto-rating
  • Tax Compliance: Government Agencies
  • 3PL Multi-tenant Organization Structure
  • API Integrations & EDI Connectivity
  • Peppol Compliance
  • Linking CargoWise Instances
  • Integrated Accounting
  • Analytics from Back End DB
  • VAT, TDS, GST

All Your Implementation Activities can be Done with Us

CargoWise SetupNew Company OnboardingUser ManagementE-Doc ManagementWorkflow SetupRegistry SetupCargoWise Neo ImplementationeAdaptor Next SetupPatch UpdateNew ImplementationAccount Setup and ConfigurationBranch CreationDepartment CreationUser CreationSecurity Groups CreationAccess ConfigurationChart of AccountsCharge CodesPayables & ReceivablesIncome & ExpensesBalance Sheet SetupGST SetupEmail & Printer SetupDashboards & Reports Setup with LogoEnd-to-End TrainingAd-hoc TrainingBI Report for AR/APMulti-Language ReportsDocuments SetupCargoWise SetupNew Company OnboardingUser ManagementE-Doc ManagementWorkflow SetupRegistry SetupCargoWise Neo ImplementationeAdaptor Next SetupPatch UpdateNew ImplementationAccount Setup and ConfigurationBranch CreationDepartment CreationUser CreationSecurity Groups CreationAccess ConfigurationChart of AccountsCharge CodesPayables & ReceivablesIncome & ExpensesBalance Sheet SetupGST SetupEmail & Printer SetupDashboards & Reports Setup with LogoEnd-to-End TrainingAd-hoc TrainingBI Report for AR/APMulti-Language ReportsDocuments SetupCargoWise SetupNew Company OnboardingUser ManagementE-Doc ManagementWorkflow SetupRegistry SetupCargoWise Neo ImplementationeAdaptor Next SetupPatch UpdateNew ImplementationAccount Setup and ConfigurationBranch CreationDepartment CreationUser CreationSecurity Groups CreationAccess ConfigurationChart of AccountsCharge CodesPayables & ReceivablesIncome & ExpensesBalance Sheet SetupGST SetupEmail & Printer SetupDashboards & Reports Setup with LogoEnd-to-End TrainingAd-hoc TrainingBI Report for AR/APMulti-Language ReportsDocuments Setup
Security Groups CreationAccess ConfigurationChart of AccountsCharge CodesPayables & ReceivablesIncome & ExpensesBalance Sheet SetupGST SetupEmail & Printer SetupDashboards & Reports Setup with LogoEnd-to-End TrainingAd-hoc TrainingBI Report for AR/APMulti-Language ReportsDocuments SetupCargoWise SetupNew Company OnboardingUser ManagementE-Doc ManagementWorkflow SetupRegistry SetupCargoWise Neo ImplementationeAdaptor Next SetupPatch UpdateNew ImplementationAccount Setup and ConfigurationBranch CreationDepartment CreationUser CreationSecurity Groups CreationAccess ConfigurationChart of AccountsCharge CodesPayables & ReceivablesIncome & ExpensesBalance Sheet SetupGST SetupEmail & Printer SetupDashboards & Reports Setup with LogoEnd-to-End TrainingAd-hoc TrainingBI Report for AR/APMulti-Language ReportsDocuments SetupCargoWise SetupNew Company OnboardingUser ManagementE-Doc ManagementWorkflow SetupRegistry SetupCargoWise Neo ImplementationeAdaptor Next SetupPatch UpdateNew ImplementationAccount Setup and ConfigurationBranch CreationDepartment CreationUser CreationSecurity Groups CreationAccess ConfigurationChart of AccountsCharge CodesPayables & ReceivablesIncome & ExpensesBalance Sheet SetupGST SetupEmail & Printer SetupDashboards & Reports Setup with LogoEnd-to-End TrainingAd-hoc TrainingBI Report for AR/APMulti-Language ReportsDocuments SetupCargoWise SetupNew Company OnboardingUser ManagementE-Doc ManagementWorkflow SetupRegistry SetupCargoWise Neo ImplementationeAdaptor Next SetupPatch UpdateNew ImplementationAccount Setup and ConfigurationBranch CreationDepartment CreationUser Creation
CargoWise SetupNew Company OnboardingUser ManagementE-Doc ManagementWorkflow SetupRegistry SetupCargoWise Neo ImplementationeAdaptor Next SetupPatch UpdateNew ImplementationAccount Setup and ConfigurationBranch CreationDepartment CreationUser CreationSecurity Groups CreationAccess ConfigurationChart of AccountsCharge CodesPayables & ReceivablesIncome & ExpensesBalance Sheet SetupGST SetupEmail & Printer SetupDashboards & Reports Setup with LogoEnd-to-End TrainingAd-hoc TrainingBI Report for AR/APMulti-Language ReportsDocuments SetupCargoWise SetupNew Company OnboardingUser ManagementE-Doc ManagementWorkflow SetupRegistry SetupCargoWise Neo ImplementationeAdaptor Next SetupPatch UpdateNew ImplementationAccount Setup and ConfigurationBranch CreationDepartment CreationUser CreationSecurity Groups CreationAccess ConfigurationChart of AccountsCharge CodesPayables & ReceivablesIncome & ExpensesBalance Sheet SetupGST SetupEmail & Printer SetupDashboards & Reports Setup with LogoEnd-to-End TrainingAd-hoc TrainingBI Report for AR/APMulti-Language ReportsDocuments SetupCargoWise SetupNew Company OnboardingUser ManagementE-Doc ManagementWorkflow SetupRegistry SetupCargoWise Neo ImplementationeAdaptor Next SetupPatch UpdateNew ImplementationAccount Setup and ConfigurationBranch CreationDepartment CreationUser CreationSecurity Groups CreationAccess ConfigurationChart of AccountsCharge CodesPayables & ReceivablesIncome & ExpensesBalance Sheet SetupGST SetupEmail & Printer SetupDashboards & Reports Setup with LogoEnd-to-End TrainingAd-hoc TrainingBI Report for AR/APMulti-Language ReportsDocuments Setup
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Looking for the Right CargoWise Partner to Support Your Growth?

Elicit Technology helps logistics businesses simplify CargoWise through implementation, integration, automation, configuration, BI dashboards, live setup, and ongoing support.

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Frequently Asked Questions

Happy to Assist You with Anything

Most implementation partners hand off once go-live happens and support becomes a ticket queue. We stay embedded through daily stand-ups and continuous monitoring in the weeks after go-live, catching issues before they turn into support tickets, and using that same period to fine-tune configuration based on how your team is actually using the system, not just how it was scoped.

Our services cover company onboarding, CargoWise setup, user management, registry configuration, Neo implementation, eAdaptor Next setup, E-Doc management, workflow setup, and patch updates.

Timelines depend on your scope, modules, and data readiness. After the business requirement analysis we agree on a structured plan covering configuration, migration, training, UAT, and go-live, so you always know the schedule upfront.

We extract, cleanse, and validate legacy data before secure migration into CargoWise. This ensures accuracy, consistency, and zero data loss during transition.

Yes. We conduct structured training sessions for your teams to ensure smooth adoption, including practical guidance, user manuals, and workflow understanding.

Post go-live, we provide continuous monitoring, rapid issue resolution, daily stand-ups, and optimization support to ensure long-term system success.

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