Information security is becoming a bigger priority for logistics businesses. Elicit Technology’s ISO/IEC 27001:2022 certification reflects our commitment to protecting information, managing security risks, and supporting customers with responsible technology practices.
Every shipment generates information that matters.
Customer details, shipment records, commercial invoices, supplier information, financial transactions, customs documents, and operational reports move between people and systems every day.
For freight forwarders using CargoWise, this information supports almost every business function, from shipment creation and customs clearance to accounting, integrations, and reporting.
But here’s an important question: How confident are you about the information security practices of the technology partners supporting your logistics operations?
At Elicit Technology, we understand that customers trust us with important business processes and information. Our ISO/IEC 27001:2022 certification reinforces our commitment to maintaining structured information security management practices.
What is ISO/IEC 27001:2022 Certification?
ISO/IEC 27001:2022 is an internationally recognised standard that specifies requirements for establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS).
An ISMS provides a structured approach to identifying information security risks, establishing appropriate controls, assigning responsibilities, and reviewing security performance.
Rather than treating information security as a one-time technical activity, ISO/IEC 27001 encourages organisations to manage it as an ongoing business responsibility.
The standard focuses on three fundamental principles:
- Confidentiality: Protecting information from unauthorised access or disclosure.
- Integrity: Maintaining the accuracy and reliability of information.
- Availability: Ensuring authorised users can access information when needed.
These principles are especially relevant to logistics businesses that depend on connected digital systems and accurate operational data.
Certification provides independent assurance that an organisation’s information security management system has been assessed against the standard’s requirements within its certified scope.
Why does Information Security Matter for Freight Forwarders?
Think about the information involved in processing a single international shipment.
Your operations team may handle customer addresses, shipment instructions, cargo descriptions, transport documents, commercial values, and delivery milestones.
Your finance team works with invoices, supplier payments, customer balances, and bank-related information.
Meanwhile, your technology systems exchange information with carriers, customs platforms, accounting software, warehouse systems, and customer portals.
When these activities depend on multiple digital connections, information security becomes a shared operational priority.
A security incident can interrupt business processes, expose sensitive commercial information, create additional compliance responsibilities, and affect customer confidence.
For freight forwarders, protecting information is therefore about more than cybersecurity software.
It also involves access permissions, employee awareness, documented procedures, risk assessments, incident response, and ongoing monitoring.
A structured information security management system helps organisations address these responsibilities systematically.
What does Elicit Technology’s ISO Certification Mean for Customers?
For customers working with Elicit Technology, our ISO/IEC 27001:2022 certification provides additional confidence in the information security management practices supporting our services.
As a CargoWise Service and Business Partner, we work across several business-critical areas, including implementation, configuration, integration, automation, and technical support.
These services can involve sensitive operational information and access to important business workflows.
Our certification demonstrates that information security is managed through a recognised framework rather than relying solely on individual tools or informal procedures.
Elicit’s published security practices include:
Access controls: Authentication, authorisation, and role-based restrictions to help manage who can access information and systems.
Data protection: Encryption measures for information transmitted across networks and information stored in supported environments.
Security assessments: Vulnerability assessments, penetration testing, and independent security audits to support ongoing risk management.
Continuous monitoring: Security monitoring practices designed to help identify potential threats and unusual activity.
Together, these measures support a more disciplined approach to information protection.
However, ISO certification should not be confused with a guarantee that security incidents can never occur. It demonstrates a commitment to identifying, assessing, and managing information security risks through an independently assessed management system.
Supporting Secure CargoWise Operations and Integrations
CargoWise connects freight forwarding activities with finance, customs, warehousing, transport, and other operational functions.
For many logistics businesses, its value increases when it is integrated with external applications and automated workflows.
Consider a freight forwarder connecting CargoWise with an accounting platform, customer portal, document management application, or third-party transport system.
Information may pass through APIs, integration services, automated processes, and user interfaces.
Each connection introduces responsibilities around access, data handling, authentication, and operational oversight.
At Elicit Technology, our services cover CargoWise API integrations, system configurations, workflow automation, financial integrations, and ongoing technical support.
Our ISO/IEC 27001:2022 certification complements this expertise by demonstrating our commitment to managing information security within a structured framework.
For customers, this means working with a partner that recognises the importance of protecting business information while helping improve system connectivity and operational efficiency.
Security and productivity should work together, not compete with each other.
Information Security is an Ongoing Commitment
Achieving ISO/IEC 27001:2022 certification is an important milestone, but maintaining effective information security requires continuous attention.
Technology changes. New integrations are introduced. Employees take on different responsibilities. Business processes evolve.
These developments can introduce new information security risks that organisations need to identify and manage.
An effective ISMS supports regular risk reviews, security awareness, control improvements, and management oversight.
This ongoing approach matters to logistics businesses because their systems rarely remain unchanged.
As freight forwarders expand into new markets, onboard customers, introduce automation, and adopt new CargoWise capabilities, information security considerations should remain part of operational planning.
Our certification reflects Elicit Technology’s commitment to that responsibility as we continue supporting logistics businesses across global markets.
Building Customer Confidence through Security and CargoWise Expertise
Choosing a technology partner involves more than evaluating technical knowledge or implementation experience.
Businesses also need confidence that their partner understands the importance of information security, responsible data handling, and long-term operational reliability.
Elicit Technology combines ISO/IEC 27001:2022 certification with our experience as a CargoWise Platinum Service and Business Partner, supporting logistics businesses with implementation, configuration, integration, automation, and optimization.
For our customers, these capabilities bring together two important priorities: getting more value from CargoWise and working with a partner committed to recognised information security management practices.
Our focus remains on delivering practical technology solutions while maintaining the trust customers place in us.
Looking for a CargoWise partner that values both operational performance and information security?
Book a Consultation with Elicit Technology to discuss your CargoWise requirements and how our team can support your business.
