How to Resolve Common Questions and Errors Relating to Belgium E-Invoicing?

Prasanth M.

January 9, 2026

Belgium’s E-Invoicing Rules are Clear — The Challenges are in Execution

Belgium’s move toward mandatory electronic invoicing is no longer theoretical. B2G electronic invoicing has already been live since 2024, and from January 1, 2026, B2B e-invoicing becomes mandatory as well. For logistics companies operating with Belgian entities, this means e-invoicing isn’t just a finance initiative, it’s now a compliance requirement that directly impacts billing continuity and cash flow.

While CargoWise provides built-in support for Belgium-compliant e-invoicing via the PEPPOL network, many users still encounter questions or errors during real-world usage. Most of these issues don’t stem from software limitations, they come from configuration gaps, missing registrations, or misunderstandings about how Belgium’s model works.

This guide breaks down the most common questions and issues in plain language, so your team understands what’s happening and knows when to involve a CargoWise service partner.

Understanding Belgium’s E-Invoicing Model in Simple Terms

Belgium uses the PEPPOL framework for electronic invoicing. Under this model, invoices are exchanged directly between businesses using structured UBL XML files that comply with EN16931 and PEPPOL BIS Billing 3.0 standards.

Unlike some countries, Belgium currently does not require invoices to be reported to the tax authority in real time. Instead, invoices flow directly from supplier to customer through the PEPPOL network. This keeps the process efficient, but it also means accuracy and correct configuration are critical, there’s no government “pre-validation” safety net yet.

From a CargoWise perspective, this means that once an invoice is posted, the system transforms it into a compliant XML format and transmits it automatically, as long as the foundational setup is correct.

Getting BTW (VAT) Identification Right from the Start

One of the most common sources of Belgian e-invoicing errors is VAT identification. In Belgium, organizations can be identified using either:

  • A VAT number with the BE prefix
  • Or the BCE (Banque-Carrefour des Entreprises) number, which is the same numeric value without the prefix

CargoWise supports both formats, and the Global Electronic Invoicing solution adapts automatically. The key requirement is consistency. The issuer (your Belgian company) and the debtor (your customer) must both have valid identifiers recorded in the system.

When these identifiers are missing or incomplete, invoice transmission will fail, often with technical error messages that don’t immediately point to VAT as the root cause.

Do You Need Special PEPPOL Registration or Certificates?

This is a typical worry, and the response is comforting. For Belgium receivables, CargoWise users do not need to request special PEPPOL configurations, register certificates, or authorize additional access.

CargoWise already operates as a PEPPOL-enabled solution, handling the technical connectivity on your behalf. As long as your master data is correct and your debtor is registered on PEPPOL, invoices can be transmitted without additional setup.

This design removes a major operational burden for finance and IT teams.

Why PEPPOL Delivery Errors Happen, and What they Really Mean?

One of the most frequently reported errors during Belgium e-invoicing is a PEPPOL lookup failure. In simple terms, this happens when CargoWise cannot find the debtor’s receiving endpoint on the PEPPOL network.

This does not mean CargoWise is misconfigured. In most cases, it means the debtor is not registered correctly on PEPPOL, or their identifier is missing or incorrect.

Belgian debtors must publish their BCE number using the 0208 scheme to be reachable. If they haven’t done this, invoices cannot be delivered electronically, no matter how well your system is set up.

This is why debtor onboarding and validation are just as important as your own internal configuration.

Mapping Errors Usually Point to Missing Master Data

Another common issue relates to XML mapping failures during invoice creation. While the error messages may sound technical, the underlying cause is usually straightforward: required master data is missing.

Most often, this happens when:

  • The issuer’s organization proxy is missing a VAT identifier
  • The debtor’s organization record lacks a valid VAT number

Because Belgium’s e-invoicing model relies heavily on standardized headers and identifiers, missing data prevents CargoWise from generating a compliant document.

This reinforces an important principle: e-invoicing success starts with clean master data, not troubleshooting after the fact.

Excluding Certain Debtors from PEPPOL (When Needed)

Not every customer relationship follows the same invoicing method. In some cases, suppliers and customers agree to exchange invoices via EDI or other channels, even when PEPPOL is the default in that country.

CargoWise supports this flexibility by allowing specific debtors to be excluded from PEPPOL delivery using a dedicated registration code. This ensures invoices are not accidentally transmitted through the wrong channel, avoiding confusion or duplication.

This capability is especially useful for hybrid invoicing environments during the transition toward full e-invoicing adoption.

No Validation Tokens, At Least for Now

Some countries return validation tokens, QR codes, or authorization numbers as part of their e-invoicing process. Belgium does not currently do this.

At present, Belgium does not require government confirmation or authorization responses for e-invoices. This may change in the future, with reporting requirements expected around 2028, but for now, invoice delivery through PEPPOL is sufficient.

Understanding this helps set the right expectations for finance and compliance teams reviewing invoice statuses.

Using Multiple PEPPOL Providers, What’s Allowed

Belgium’s PEPPOL framework allows flexibility, but it follows clear rules. For receiving invoices, each identifier (such as VAT or GLN) can point to only one published address reference at a time. However, within that reference, different document types can still be routed appropriately.

For sending invoices, the rules are more relaxed. Organizations can technically use multiple service providers, as long as safeguards are in place to avoid sending duplicate invoices.

In practice, most logistics companies prefer a centralized sending model to maintain control and auditability.

Belgium’s 3-Month Tolerance Window: What it Really Means for Businesses

To ease the transition into mandatory B2B e-invoicing, the Belgian government has confirmed a three-month tolerance period from January to March 2026. During this window, fines will not be imposed provided companies can demonstrate that they are actively working toward compliance. This is not a free pass to delay action, it’s a buffer designed for organizations already implementing solutions, correcting configurations, or onboarding customers to PEPPOL. 

Why do these Issues Matter More as 2026 Approaches?

Today, some Belgian e-invoicing errors feel manageable. A failed invoice might be resent manually, or a customer contacted to clarify their setup. But once B2B e-invoicing becomes mandatory in 2026, these workarounds will no longer scale.

Errors will delay invoices, disrupt cash flow, and potentially create compliance exposure. Businesses that resolve these questions now, before volumes increase, will be in a much stronger position.

Conclusion

Belgium’s e-invoicing model is technically straightforward, but operationally unforgiving when master data and configuration are incomplete. Most common errors are preventable with the right setup, validation, and governance.

If you’re unsure whether your CargoWise environment is fully ready, or if you’re already encountering issues, it’s the right time to involve a CargoWise service partner. We can review your configurations, validate your debtor readiness, and guide you through Belgium-specific compliance requirements.
To avoid last-minute disruptions ahead of 2026, schedule a call or compliance review with a CargoWise service partner today and make sure your e-invoicing setup is solid, scalable, and future-ready.

author avatar

Prasanth M.

Prasanth is a renowned Content Writer at Elicit Technology with over two years of experience in professional writing. With his intuitive writing skills, he finds inspiration in words and compelling narratives in the Logistics and Supply Chain industry.