Customs rules don’t just change country to country, they change month to month. One update in quota handling, one tweak in customs value calculation, or one new low-value declaration process can quietly break your workflows if your system doesn’t keep up.
CargoWise continues to close that gap by building regulatory changes and process improvements directly into the platform. The latest Customs enhancements focus on five key jurisdictions: United States, United Kingdom, Switzerland, Canada, and Italy, all aimed at better accuracy, smoother workflows, and fewer nasty surprises at clearance.
Below is a practical breakdown of what’s new, why it matters operationally, and how your teams can start using these changes right away.
1. United States: Sending Fractional Customs Quantities
U.S. customs brokers know that rounding can hurt. When you’re working with quota entries or duty rates tied to specific quantities, automatic rounding can create mismatches between what you declare and what Customs expects.
CargoWise has introduced a new registry setting that lets you send fractional quantities to Customs, instead of rounding them away.
What’s changed?
For quota entries:
- Fractional quantities are now sent by default.
- This removes discrepancies that used to arise when the system rounded quantities before transmission.
For non-quota entries:
- The default behavior is still to round customs quantities.
- However, you can now switch on a registry option to send fractional quantities if your operation requires that level of precision.
Why this matters for your U.S. brokerage team?
- More accurate quota tracking and usage
- Fewer discrepancies between your internal calculations and Customs’ records
- Cleaner audit trails and fewer adjustments after filing
If you handle a large volume of quota entries, reviewing and updating this registry setting is a quick win for your compliance and finance teams.
2. United Kingdom: Aligned Behavior for Discounts and Deductions (CDS)
In the U.K., one of the recurring pain points has been how invoice discounts impact the customs value in CDS submissions. If discounts aren’t handled correctly, you end up with:
- Customs value mismatches
- Confusing treatment of “included” vs “not included” discounts
- Increased risk of declaration rejection
CargoWise has now aligned the behavior for discounts (DIS) and deductions (DED) on CDS declarations so customs value calculation is fully consistent with CDS expectations.
Key logic you should know:
If a discount is marked as “already included” on the invoice:
- It does not change the item price or customs value.
- It is not sent as a separate deduction to CDS.
If a discount is marked as “not already included”:
- It does reduce the customs value.
- The headline invoice total is sent (e.g. £1,000),
- Plus a separate deduction line (e.g. £100),
- Resulting in a customs value of £900 before other adjustments.
Deductions now behave in line with this same logic.
Operational impact for U.K. customs teams
- Fewer CDS rejections due to customs value inconsistencies
- Consistent handling of discounts across CDS and other jurisdictions
- Easier training for staff, one clear rule set for discounts and deductions
If you submit a high volume of CDS declarations, this change is a big step toward smoother, less error-prone filings.
3. Switzerland: Smarter Token Refresh for Passar Communication
When you communicate with Swiss Customs via Passar, everything hinges on valid tokens. Previously, token refresh issues often stayed invisible until a token actually expired, which meant:
- Messages getting stuck
- Operational delays
- Risk of losing critical customs communication
CargoWise now delivers a much more robust token refresh process for Switzerland.
What’s improved?
Refresh logic:
- System checks token validity every hour.
- Triggers a refresh when the token will expire in less than 12 hours or if no expiry date exists.
- No longer tries to refresh already expired tokens.
Status visibility:
New status codes:
- OK – Password Valid
- PEN – Pending
- FAL – Error
- INA – Inactive
Token expiry and last request status are visible as read-only fields.
User notifications:
- If a refresh request is pending more than 30 minutes, users are notified.
- A new registry setting lets you configure a notification group for token refresh errors.
- Group members receive emails (in their preferred language) with clear instructions on what to do next.
What your Swiss customs users should do:
- Regularly check Company Token Credentials if messages get stuck.
- Use the “Update Token” button for a manual refresh if needed.
- Ensure the token error notification group is correctly configured with valid email addresses.
This update is all about proactive control instead of firefighting once something breaks.
4. Canada: SIMA Charges Broken Out by Type
Canadian brokers have long had a visibility problem: SIMA-related charges (like Anti-Dumping Duty and Countervailing Duty) were lumped together under one bucket, making it hard to:
- Report clearly
- Explain charges to customers
- Analyze duty by type
CargoWise now lets you separate SIMA components, giving each its own identity.
What’s new?
Separate charge types for:
- Surtax
- Anti-Dumping Duties (ADD)
- Countervailing Duties (CVD)
These appear as distinct line items under deferred customs charges when invoicing.
Separate charge types have been added to the Disbursement Charge Code Override registry, so you can assign different billing charge codes per duty type.
Why this is useful for Canadian operations?
- Clearer invoice presentation to customers
- More precise internal and external reporting
- Better ability to track cost impact by duty type
If your business is heavily exposed to trade remedies, this change makes your SIMA reporting far more transparent and controllable.
5. Italy: Bulk Low Value (H7) Declarations for Ecommerce
For ecommerce into Italy, handling high volumes of low-value shipments (up to €150) one by one is simply not sustainable.
CargoWise now includes a dedicated Low Value (H7) module that allows you to submit H7 declarations in bulk.
Core capability:
- New menu: Operate > Customs > Low Value (H7)
- Create H7 Jobs, each containing multiple H7 Bills
- Each Bill becomes its own H7 declaration
You can:
- Enter header data once (applies to all Bills)
- Enter line details per Bill
- Manage documents via eDocs per Bill
- Send H7 messages (H7D, H7M, H7C, H7Q)
Messaging and automation:
- Service tasks handle sending and receiving messages with Italian Customs.
- You can send messages in bulk from one or multiple H7 Jobs.
- Workflow triggers (like VCM for validation and SCD for sending) can automate H7 submission.
Extra flexibility:
H7 Bills (where appropriate) can be converted into Stand Alone Declarations (e.g., H1) when a different declaration type is required.
For forwarders and brokers managing large volumes of B2C shipments into Italy, this is a major step in scalability, speed, and control.
How Elicit Helps You Stay Ahead of Customs Changes with CargoWise?
Customs regulations shift constantly, and every update brings new compliance risks, new data requirements, and new workflow adjustments. CargoWise continues to evolve with features that improve accuracy and reduce manual customs work, but the real challenge is configuring these updates correctly so your team can benefit from them on day one.
That’s where Elicit steps in. We help logistics teams translate CargoWise’s latest customs enhancements into well-structured, fully optimized workflows that remove compliance friction and keep shipments moving without delays.
Our team ensures your customs operations are not just updated but elevated. We review and configure new registries, refine workflows for automation, support cross-border compliance requirements, and help your team adopt new processes with zero operational disruption. Elicit helps you use CargoWise to its fullest potential so your customs department remains compliant, accurate, and audit-ready, even as global regulations continue to evolve.
Conclusion
CargoWise Customs is evolving rapidly to meet global regulatory demands. With the right partner, these updates can do far more than keep you compliant, we can simplify your workload, reduce rework, and give your team a smoother, more predictable customs process.
Elicit is here to help you implement, configure, and optimize every new feature so your business stays ahead of regulatory change, not behind it.
Ready to strengthen your customs operations?
Schedule a demo with Elicit today and see how we can help you get the most out of CargoWise Customs.
