Why Is the Consignor Update API Required for CargoWise Operations?

Prasanth M.

April 4, 2025

Accurately maintaining consignor details in CargoWise is a difficult undertaking, as anyone with experience in logistics knows. Every shipment involves several stakeholders, including freight forwarders, carriers, and customs authorities, all of whom rely on accurate consignor information to ensure smooth operations.

Consider manually updating consignor details for hundreds (or even thousands) of shipments per day. Does this sound like an awful experience? That’s where the Consignor Update API comes in, it avoids human data entry, lowers errors, and updates consignor information in CargoWise in real time.

Thus, what is the Consignor Update API, how does it operate, and why is it so important for users of CargoWise? Let’s explore everything.

Understanding the Role of the Consignor in CargoWise

Before looking into the API, let’s clarify what a consignor is and why their details are important in logistics.

A consignor (also known as the shipper) is the party responsible for sending the goods. Their information is critical for:

  • Customs Clearance: Authorities need accurate consignor details for compliance and security.
  • Carrier Documentation: Shipping lines, airlines, and trucking companies use consignor info for waybills and manifests.
  • Invoicing & Payments: Freight forwarders and logistics providers bill based on consignor details.
  • Shipment Tracking: Correct data ensures customers and partners can track shipments efficiently.

Given the importance of accurate consignor data, any mistakes or outdated information can cause delays, compliance issues, and additional costs.

What Is the Consignor Update API?

The Consignor Update API is a CargoWise integration solution that lets logistics organizations automatically update consignor information for shipments. Rather than manually entering consignor information, the API retrieves and updates this information instantly, assuring accuracy and efficiency.

Key Functions of the API

  • Automates the process of updating consignor information in CargoWise.
  • Eliminates manual data entry errors that could lead to shipment delays or customs penalties.
  • Ensures consistency across all shipment records.
  • Speeds up operations by instantly syncing consignor details.

The API simplifies freight management, ensuring that logistics teams spend less time on data entry and more time on operations that drive revenue.

How Does the Consignor Update API Work?

The API follows a simple four-step process:

  • Data Submission: The API receives a request containing the shipment reference number, waybill number, and new consignor details.
  • Validation: It checks whether the provided shipment and consignor details match the existing CargoWise records.
  • Data Update: If the data is correct, CargoWise updates the consignor information in real time.
  • Response Confirmation: The API sends back a success or error message, ensuring visibility for the logistics team.

This automation reduces human intervention, making the entire process faster, more reliable, and scalable.

API Request for Updating Consignor Details in CargoWise

To update consignor details, the API request must be sent with the appropriate headers, including Content-Type: application/json and an Authorization key (x-api-key <token>) for authentication.

Required Parameters

When submitting a request, the API requires key details such as:

  • RefNumber (Unique Shipment Reference Number)
  • ShipmentNo (Shipment Number in CargoWiseOne)
  • WayBillNumber (House Bill or Waybill Number)
  • OrgCode (Unique Organization Identifier)
  • OrgName (Consignor Organization Name)
  • Address1 & Address2 (Primary and Secondary Address Lines)
  • City, State, and Postal Code (Consignor’s location details)
  • Email & Phone (Contact Information)
  • NearestPort (UN/LOCODE of the nearest port)
  • Country (Country Code)

Example API Request

A standard request for updating consignor details would include all the required parameters, such as reference number, shipment number, consignor organization details, address, and contact information.

API Response & Confirmation

Once the request is processed successfully, the system returns a response confirming that the consignor details have been updated. The response includes a status message, along with the updated shipment reference number, waybill number, and consignor organization name.

If there is an issue, such as an incorrect shipment number, the system returns an error response, helping the user identify the problem and resubmit the correct data. This ensures accurate and efficient data management within CargoWise.

Why Is the Consignor Update API Essential for CargoWise Operations?

1. Eliminates Manual Data Entry

With the API handling consignor updates, logistics teams no longer need to manually enter data into CargoWise, reducing workload and human errors.

2. Improves Compliance & Accuracy

Accurate consignor details ensure smooth customs clearance and regulatory compliance, avoiding fines and shipment delays.

3. Enhances Operational Efficiency

Updating consignor details instantly helps speed up shipment processing, reducing turnaround times for freight forwarders.

4. Scales with Your Business

As logistics companies grow, manual updates become unmanageable. The API allows businesses to scale without increasing administrative work.

5. Reduces Costs & Errors

By automating updates, companies save on labor costs and avoid expensive mistakes caused by manual data entry.

How to Get Started with the Consignor Update API?

If your company is still manually updating consignor details in CargoWise, it’s time to upgrade to automation. Here’s how you can get started:

  • Consult with Our API Experts: We’ll guide you through integration and setup.
  • Test the API in a Controlled Environment: Ensure smooth functionality before going live.
  • Deploy and Automate Your Consignor Updates: Say goodbye to manual data entry!
  • Monitor & Optimize: Keep refining your API processes for maximum efficiency.

Conclusion

Logistics providers who use CargoWise must have the Consignor Update API. It simplifies operations, ensures accuracy, and saves time, allowing your team to focus on moving shipments rather than managing data.

Want to learn how CargoWise API services can improve your operations? Contact us now to get started!

author avatar

Prasanth M.

Prasanth is a renowned Content Writer at Elicit Technology with over two years of experience in professional writing. With his intuitive writing skills, he finds inspiration in words and compelling narratives in the Logistics and Supply Chain industry.