Keeping the right and up-to-date data has become essential for successful operations in the logistics sector, especially when handling shipments. The Order Update API provides CargoWise Next users with a strong way to automate and simplify the real-time order updating process. For companies that must quickly change order details to maintain smooth operations and guarantee compliance with global rules, this API is important.
Manual updates can result in delays and human mistakes when processing several orders every day, costing organizations significant time and resources. By automating the updating of order details, such as shipment status, order lines, and associated milestones, the CargoWise API service addresses these issues. By doing this, you can be sure that your order data in CargoWise is always correct, consistent, and up to date. This makes it simpler to track shipments, manage inventory, and satisfy customer expectations.
The Importance of Order Update Data in CargoWise?
When it comes to managing orders, having accurate and up-to-date information is critical to every stage of the logistics process. The Order Update API ensures that all key details, such as order status, invoice numbers, and transport modes, are correctly logged and maintained.
Ensures Accurate Shipment Tracking
Keeping shipment details updated, including status, packaging, and milestones, allows businesses to track shipments with complete accuracy. Whether the shipment is in transit, delayed, or delivered, the Order Update API guarantees that the status in CargoWise is always current.
Facilitates Real-Time Decision Making
Having access to real-time data updates empowers logistics managers and teams to make better decisions faster. This could involve rerouting shipments, reallocating resources, or adjusting delivery timelines, all based on the most accurate data available.
Improves Compliance with Regulations
For international shipments, regulatory compliance is paramount. Accurate and timely updates of order details help ensure that shipments meet customs regulations and avoid any unnecessary delays or fines. The Order Update API allows you to quickly adjust data such as INCOTerm and TransportMode, both of which are crucial for compliance.
Optimizes Customer Satisfaction
Customers expect timely, accurate updates on their shipments. When order details are updated in real-time, businesses can keep customers informed and provide better visibility into the shipment’s progress, ultimately improving customer service and satisfaction.
How the Order Update API Works
The Order Update API works by allowing users to submit updated information for existing orders in CargoWise. Instead of manually modifying order details, the API automatically updates fields such as order status, invoice numbers, and shipment milestones in real time. This integration ensures that the CargoWise system reflects the most current data, making it easier to manage logistics operations.
Key Features of the API:
Order Identification:
The API requires critical identifiers such as the OrderNo (Order Reference Number) and ClientReference to ensure that the correct order is being updated.
Order Status Updates:
Users can update the current status of the order (e.g., “CNF” for confirmed), ensuring that everyone within the system has access to the latest order information.
Order Lines Modifications:
The API supports updates to individual order lines, including quantities, package dimensions, and product descriptions, ensuring that the order details remain accurate and complete.
Milestone Updates:
Shipment milestones (e.g., “Delivered”) can be updated along with the estimated and actual dates of the event, making it easy to track progress and avoid delays.
Real-Time Synchronization:
Once the data is submitted, the API synchronizes the information across the CargoWise system, ensuring that all stakeholders have access to the latest updates.
Scalable and Efficient:
The API can handle high volumes of updates, making it suitable for businesses of all sizes. Whether you’re managing a few orders or thousands, the API ensures efficient updates across all shipments.
How the Order Update API Benefits CargoWise Users
Enhances Shipment Accuracy
Keeping all order details up-to-date ensures there are no discrepancies between the data recorded in CargoWise and the actual shipment status. This minimizes the risk of errors such as incorrect freight charges or delays caused by missing information.
Reduces Manual Work
Updating orders manually can be a time-consuming process. The Order Update API automates this, allowing logistics teams to update order details quickly and efficiently without the need for manual intervention.
Speeds Up Order Processing
With real-time updates, the order creation process becomes faster, meaning shipments can be processed more efficiently. This leads to reduced lead times, allowing goods to be shipped and delivered faster.
Ensures Regulatory Compliance
Maintaining compliance with international shipping regulations is a key concern for logistics businesses. The Order Update API makes it easy to adjust fields such as INCOTerms and TransportMode to ensure that shipments meet the required legal and regulatory standards.
Improves Inventory and Warehouse Management
As order details are updated in real-time, the Order Update API helps businesses better manage inventory and warehouse space. Accurate packing information and product details allow for better space allocation and more efficient picking and packing processes.
Optimizes Freight Costs
Correctly updating order lines with accurate product weights, dimensions, and quantities ensures that businesses don’t overpay for freight space. This API allows businesses to fine-tune their shipments for cost-effective and optimized delivery solutions.
A Step-by-step Overview of the Order Update API Process
Retrieve Existing Order Details:
The API begins by retrieving the current order information using the OrderNo and ClientReference. This ensures that the correct order is being updated in the system.
Submit Updated Order Information:
Once the order has been identified, the user can submit updated details, such as order status, goods descriptions, packaging dimensions, and transport modes.
Submit Milestone Updates:
Users can also update shipment milestones (e.g., Delivered, Departed) along with the corresponding EstimatedDate and ActualDate, ensuring that shipment progress is accurately recorded.
Real-Time Synchronization:
After the update is submitted, the system syncs the data immediately across CargoWise, ensuring that all departments have access to the latest order status and shipment details.
Verify Updates:
Once the updates are synchronized, users can verify the changes in the CargoWise platform, ensuring that all details have been accurately captured.
Conclusion
The Order Update API is an essential tool for CargoWise users looking to simplify their order management processes. By automating the update of order details, the API ensures that data remains accurate, up-to-date, and consistent across the entire system. It not only improves operational efficiency but also helps businesses stay compliant, reduce errors, and optimize their logistics operations.
For businesses looking to improve order accuracy, enhance operational efficiency, and maintain compliance, the Order Update API is an essential tool.
Ready to optimize your order management process? Contact us today to integrate the Order Update API into your CargoWise system and enhance your logistics operations.
