Customer Portal

CargoWise’s Customer Portal is a web-based interface that allows clients to independently track shipments, access invoices, and manage relevant data. This application provides a handy real-time view of shipping statuses, allowing customers to stay up to date on their deliveries. With capabilities such as shipment tracking, invoicing management, and documentation access, the Customer Portal improves the customer experience by increasing transparency and lowering reliance on customer support personnel. It enables businesses to automate and streamline customer interactions, giving customers instant access to essential information like estimated delivery dates, customs status, and past payments.

The site is user-friendly, allowing consumers to simply navigate through various sections, examine extensive information about their shipments, and download essential documents such as bills of lading, invoices, and delivery receipts. By providing self-help, the Customer Portal minimizes the volume of ordinary questions, freeing up customer service professionals to focus on more complicated issues. Furthermore, the system is secure, allowing only authorized users to access their unique information, thereby protecting important corporate and client data.