CargoWise ERP Glossary - Key Terms & FAQs

Our CargoWise ERP Glossary Terms provide clear, concise definitions of key terms used in CargoWise, helping users navigate the system with confidence. Along with these definitions, we've included in-depth FAQs to clarify complex concepts, ensuring you get the most out of your CargoWise solutions.

Delivery Order (DO)

Last updated: June 27, 2025
Logistics CargoWise
D

A delivery order (DO) is an official document issued by a carrier, freight forwarder, or NVOCC (non-vessel operating common carrier) to confirm the transfer of goods to the consignee. A delivery order functions as an essential component in logistics networks because it provides proof that receivers can obtain goods after meeting payment requirements, alongside customs clearance standards.

CargoWise allows you to create and track DOs digitally. This improves the cargo handover procedure by integrating it with finance and customs workflows. The paperwork usually contains cargo details, pickup directions, and consignee information. Automating DOs in CargoWise reduces manual errors, ensures cargo is released to the appropriate party, and reduces delays. By successfully handling DOs, logistics companies can improve operational accuracy and speed up cargo delivery from ports or terminals.

Frequently Asked Questions

Who issues a delivery order in logistics?

A delivery order is normally issued by the carrier or freight forwarder once all relevant payments are received and documentation is checked. It legally allows the consignee to pick up the shipment at the terminal or warehouse.

Is it possible to generate delivery orders electronically?

Yes. Platforms like CargoWise provide electronic DO generation. This eliminates paperwork, shortens processing times, and offers digital tracking for greater transparency and quicker transfers.

Is a DO usually required when releasing cargo?

Yes, for an ordinary international shipment, a DO is necessary. Without it, port officials or Container Freight Station (CFS) facilities will not deliver the goods to the consignee.

What if the DO's information is incorrect?

Incorrect information in a DO, such as consignee names or container numbers, can cause cargo release delays. Corrections must be provided and approved before the goods may be handed over.

How does CargoWise enhance DO processes?

CargoWise connects DO generation with customs and finance modules, ensuring that the appropriate data is used. It enhances accuracy, shortens delays, and facilitates compliant cargo releases.