Key Performance Indicators (KPIs) in Logistics
Logistics’ Key Performance Indicators (KPIs) are quantifiable indicators used to assess the efficiency, accuracy, and profitability of goods forwarding and supply chain operations. KPIs are essential for tracking performance across many operations in CargoWise and other ERP systems, including warehousing, transportation, customs compliance, and order fulfillment. These indicators assist logistics service providers in identifying trends, optimizing workflows, and ensuring compliance with customer expectations and regulatory requirements.
On-time delivery rates, order accuracy, transportation costs, warehouse cycle time, and shipment visibility are all examples of common logistics key performance indicators. CargoWise enables businesses to create personalized KPI dashboards, which provide real-time insights to aid in data-driven decision-making. KPIs also act as standards for ongoing improvement and aid in determining vendor or carrier performance within the global supply chain ecosystem. Well-defined KPIs enable teams to control exceptions, cut expenses, and increase customer satisfaction. Businesses that use KPIs in their logistics operations increase accountability and ensure that strategic goals are routinely reached.