CargoWise ERP Glossary - Key Terms & FAQs

Our CargoWise ERP Glossary Terms provide clear, concise definitions of key terms used in CargoWise, helping users navigate the system with confidence. Along with these definitions, we've included in-depth FAQs to clarify complex concepts, ensuring you get the most out of your CargoWise solutions.

Manifest Discrepancy Report (MDR)

Last updated: July 24, 2025
Logistics CargoWise
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A Manifest Discrepancy Report (MDR) is a critical document generated when inconsistencies arise between a shipment’s manifest and its actual contents or declared details. This report is essential for identifying mismatches such as incorrect cargo weight, quantity, packaging type, or consignee information. These discrepancies can lead to delays, penalties, or customs clearance issues if not promptly resolved. MDRs act as a formal record to ensure compliance and corrective action.

MDRs are automatically generated in CargoWise throughout the validation process when discrepancies are discovered between stated shipment data and the freight manifest. Users can create rules to highlight different types of errors, generate thorough discrepancy records, and assign resolution tasks. This automation enables logistics companies to manage regulatory compliance, increase data accuracy, and shorten manual investigation times. MDRs also promote improved coordination among carriers, freight forwarders, and customs agents by establishing a uniform method for discrepancy resolution.

Frequently Asked Questions

What causes a manifest discrepancy report in CargoWise?

MDRs are generated when system validations discover mismatched data, such as weight, volume, or consignee information, between the manifest and actual shipment records.

Why are MDRs so vital in international shipping?

They help to avoid customs delays, financial fines, and cargo holds by discovering and rectifying shipment data before regulatory inspection or clearance.

Can users adjust CargoWise's discrepancy checks?

Yes. CargoWise customers can set validation rules based on shipment type, port restrictions, or carrier-specific formats to identify precise discrepancies.

Who normally handles the issues indicated in an MDR?

Correcting disparities is the responsibility of freight forwarders, carriers, or customs brokers and is generally accomplished through documentation changes or cargo rechecks.

Is the MDR shared with customs authorities?

Not always. MDRs are commonly used as internal quality control reports. However, unresolved differences might lead to customs notifications or fines if not rectified.