CargoWise ERP Glossary - Key Terms & FAQs

Our CargoWise ERP Glossary Terms provide clear, concise definitions of key terms used in CargoWise, helping users navigate the system with confidence. Along with these definitions, we've included in-depth FAQs to clarify complex concepts, ensuring you get the most out of your CargoWise solutions.

On-Hold Shipments in CargoWise

Last updated: July 28, 2025
Logistics CargoWise
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CargoWise defines on-hold shipments as freight movements that are put on hold owing to regulatory, financial, or operational problems. This status serves as a precaution, preventing further actions, such as transportation bookings, customs filings, or document generation, until the underlying issue is remedied. Holds can be triggered by missing papers, unpaid invoices, regulatory red flags, or delayed approvals, providing logistics professionals with a single solution for managing disruptions and reducing costly errors.

CargoWise’s hold functionality is designed to be flexible and adjustable. Various sorts of holds can be established depending on workflows, shipment phases, or user-defined rules. Teams can assign holds manually or via automation triggers, and each hold is time-stamped, logged, and auditable within the system. This promotes transparency throughout departments and ensures that stakeholders are promptly notified. Once resolved, the hold can be cleared, and the shipment can continue on its voyage without data loss or duplication, making it an important risk-mitigation technique in global trade.

Frequently Asked Questions

What causes CargoWise to show an On-Hold status?

Shipments may be put on hold owing to delinquent customer payments, missing trade paperwork, compliance difficulties, or delayed internal approvals.

Can a user manually hold a shipment in CargoWise?

Yes, authorized users can use manual holds directly in the system to halt shipment progress when concerns develop that require involvement or review.

Is putting a shipment on hold the end of operations?

CargoWise disables important cargo tasks such as booking, label printing, and customs document generation when on hold to avoid noncompliance or financial loss.

Is it possible to automate on-hold triggers in CargoWise?

Absolutely. CargoWise may automatically identify shipments and set holds depending on specified conditions such as missing fields or past-due payments.

What advantages can an on-hold status bring to logistics operations?

It eliminates risks by ensuring that no shipment progresses until all issues have been resolved, so promoting compliance, financial management, and customer satisfaction.