CargoWise ERP Glossary - Key Terms & FAQs

Our CargoWise ERP Glossary Terms provide clear, concise definitions of key terms used in CargoWise, helping users navigate the system with confidence. Along with these definitions, we've included in-depth FAQs to clarify complex concepts, ensuring you get the most out of your CargoWise solutions.

Tracking and Tracing in CargoWise

Last updated: August 6, 2025
Logistics CargoWise
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CargoWise’s tracking and tracing capability provides shipping companies with real-time visibility into the location, status, and progress of shipments from origin to final delivery. This service is critical in maintaining supply chain transparency and customer satisfaction since it offers immediate information on shipping events, delays, exceptions, and expected arrival times (ETAs). With live tracking, stakeholders may make faster, more informed choices and respond promptly to interruptions or consumer queries.

CargoWise collects and displays real-time shipping information via connections such as EDI (Electronic Data Interchange) and APIs (Application Programming Interfaces). Each shipment is assigned tracking milestones, which are updated automatically as the cargo progresses through the different stages—pickup, transit, customs clearance, and delivery. This consolidated, automated tracking solution eliminates the need for human status checks and enables both internal teams and customers to receive correct shipping data via portals or automatic alerts.

Frequently Asked Questions

How can CargoWise's tracking increase cargo visibility?

CargoWise delivers real-time data on the location and status of every shipment, eliminating uncertainty and improving communication between supply chain customers and partners.

Can CargoWise track both international and domestic shipments?

Yes. Whether your consignment is traveling by air, sea, train, or road, CargoWise provides worldwide tracking and multi-modal visibility from dispatch to delivery.

What kind of events or milestones are tracked?

Pickup, departure, customs clearance, transshipment, destination arrival, and ultimate delivery are all important activities. Exceptions such as delays or damage are documented and reported.

Is it possible to automatically alert customers?

Absolutely. You may set up automated alerts and notifications to notify customers or internal teams when milestones are met or delays occur.

How does integrating with carriers improve tracking accuracy?

CargoWise collects real-time data from ocean carriers, airlines, and ground transportation providers via EDI/API, reducing the need for manual updates and enhancing dependability.