About the Company (JAKQUEL)
This is a technologically advanced international supply chain and logistics firm. JAKQUEL, a company that specializes in the transportation of products, and goods, offers specific solutions to shippers and carriers. JAKQUEL has expanded its operations to include logistics, factoring, haulage, and, most recently, international freight. Their objective is to completely change the logistics industry, one shipper, then one carrier at a time, all the while setting the standard for how to apply and integrate cutting-edge technical solutions into their daily operations.
Elicit Technology’s implementation of CargoWise in our company has revolutionized the way we operate in the competitive market and enhanced customer interactions and service quality. MegatCEO, JAKQUEL |
Challenges Faced
As a small freight forwarder, JAKQUEL faced increasing competition, and as such, the time had come to introduce innovative technologies. These improvements, its leadership recognized, could not be sustained through internal development, particularly in meeting growing customer demands in real-time and digital environments that forced.
JAKQUEL’s management was able to utilize existing knowledge of the high costs and risks associated with building proprietary solutions for the customer. They recognized that establishing and maintaining an in-house platform is capital-intensive and may disrupt business operations. However, they were also aware that if they did nothing, they would lose their competitive advantage in the sector.
As demand for JAKQUEL services expanded and new consumers joined, there was a need to properly manage the growing customers while maintaining excellent service. The requirement was to construct and set up the solution in such a way that it did not require a lengthy integration with their systems, and to integrate it fast to see the core values that would help the business in the immediate term rather than over time.
Solution
JAKQUEL chose to experience the CargoWise new company onboarding. As a result, new companies may benefit from a complete, efficient method of information management, storage, and distribution without incurring the expenses and overheads associated with developing an internal solution.
CargoWise was unexpectedly quickly implemented into JAKQUEL’s present systems the integration process took only 20 minutes on their end. Elicit Technology handled the majority of the work, the company was able to implement the new platform in two weeks, highlighting JAKQUEL’s unique opportunity to present the system to its customers on short notice.
CargoWise’s platform offered JAKQUEL customers real-time visibility and automation, notifications, and an easy-to-use interface. This improved consumer satisfaction has also enabled JAKQUEL to meet the demands of its largest clients, who need more advanced and powerful technology.
Results
The CargoWise One ERP software has considerably benefited and improved JAKQUEL’s company operations. What had the greatest impact on JAKQUEL was the automation provided by this platform through its easy design, which allowed the company to focus more on its expertise, as many of the capabilities were previously related to client involvement and the consumption of valuable internal resources.
The platform was reported to have had the positive effect of making it easier for customers to access information while also enhancing visibility, hence improving JAKQUEL’s client relations and loyalty.
CargoWise also became a key marketing distinction for JAKQUEL as it looked for additional revenue streams. JAKQUEL was able to demonstrate how the platform might assist them in managing specific organizational difficulties, which attracted additional customers owing to the system’s real-time transparency and self-sufficiency. Because of their superior value addition over the products of other companies, JAKQUEL was able to win new, significant contracts.
Conclusion
The collaboration between JAKQUEL and Elicit Technology, facilitated by the CargoWise One platform, has proven critical to the company’s growth and success. JAKQUEL has improved its customer experience, operational efficiency, and market presence using a scalable solution. As JAKQUEL continues to use CargoWise One’s capabilities, they are well-positioned to dominate the logistics market by offering outstanding service and value to their clients while staying ahead of the competition.
