DEBINEW
DEBINEW has been providing customs brokerage, compliance, trade consulting, and freight forwarding services since 1934 and is based in Italy. Based in and around Italy with operation from air and sea hubs DEBINEW manages 2000 professionals across 50 plus borders, seaports, airports and other offices in Europe and America.
| Elicit Technology offered us detailed and profound solutions that transformed supply chain management for us. We could not have achieved the smooth integration of CargoWise without their help and advice. EnzoDEBINEW, Director. |
Challenges Faced
- In integrating multiple software solutions within the enterprise, there were higher costs and challenges in data transfer, for both import and export processes.
- Lack of proper management of rate and tariff tasks.
- Limited control over credit checks.
- Significant pressure to implement the CargoWise ERP at its large number of facilities.
- There is an immediate need to create an outline for the CargoWise integration to enable an efficient implementation process.
Solution
Given the scale of operation of the client, Elicit Technology had to engage in several discussions with DEBINEW stakeholders first before approaching the problem comprehensively. Originally, the client wanted to go straight to the implementation stage because of the pressure to meet deadlines; however, Elicit Technology discouraged this, noting that the gap analysis and the solution design stages needed to be conducted to guarantee a proper CargoWise ERP implementation.
Due to the client’s readiness for an extensive digitalization plan, Elicit Technology proposed a gradual approach based on creating MVPs that could be deployed progressively. It helped to reduce the impact of disruption on the business and shared the ROI of different phases in order to continue the operations of the business.
They also brought into light the implementation of Tasks and Milestones, another significant module in CargoWise, for the improvement of efficiency and standardization across their client’s company departments. These solutions offered the most recent rates for each route, allowing freight forwarders to smoothly manage bookings.
Results
- Centralized Supply Chain Management: CargoWise, a platform that offers a single connection for controlling all logistics activities, was effectively implemented as the central supply chain software.
- Improved Uniformity: Tasks & Milestones’ placement improved workflows and processes’ uniformity, assuring efficiency and consistency between departments.
- Automation: Automation of data entry jobs reduced errors and improved overall data correctness and dependability, simplifying data administration procedures.
- Automated Tariffs & Rates: This feature ensures current and correct pricing information by streamlining pricing procedures.
- Automated Credit Checks and Bookings: These crucial operations may now be completed more quickly and accurately through automation features that minimize manual labor.
- Streamlined Air and Sea Forwarding: Process optimization for air and sea forwarding increased overall supply chain performance, decreased transit times, and increased efficiency.
- Reduction of program Dependency: By combining activities into a single platform (CargoWise), several program dependencies were removed, which decreased expenses and complexity.
- Benefits of Integration and Automation: By optimizing workflows, integrations increased overall operational efficiency, enhanced process automation, and allowed for real-time data sharing between systems.
- Role-unique Training: To ensure optimal use of the software’s capabilities and boost user productivity, users received training on how to properly employ functionality unique to their positions.
Conclusion
The implementation of the above changes was achieved through the provision of innovative and holistic solutions by Elicit Technology for DEBINEW. A logistics expert’s specialist knowledge and involvement were vital in the successful implementation of CargoWise, improving productivity. Because of the effective resolution of tremendous problems related to software fragmentation, ineffective data flow, and inability to manage critical processes, DEBINEW has created a centralized, automated, and effective logistics system that will sooner or later define the new potential for further development in the industry.
