CargoWise ERP Glossary - Key Terms & FAQs

Our CargoWise ERP Glossary Terms provide clear, concise definitions of key terms used in CargoWise, helping users navigate the system with confidence. Along with these definitions, we've included in-depth FAQs to clarify complex concepts, ensuring you get the most out of your CargoWise solutions.

Demurrage Charges

Last updated: June 27, 2025
Logistics CargoWise
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Demurrage charges are fees charged when cargo remains at a terminal or port over the authorized free time granted by the carrier or port authority. This free period is often intended to provide importers or exporters with extra time to unload or load up their cargo. When that period ends, demurrage fees begin to accumulate daily. These fees are typically charged for containerized shipments, although they can also apply to bulk cargo and other types of freight.

In the logistics sector, demurrage is an important cost factor that has a direct impact on cargo profit margins and customer satisfaction. CargoWise users can monitor demurrage timelines via automatic alerts, ensuring proactive communication and prompt action. Integration with milestone and documentation workflows helps to avoid oversights that could result in such penalties. Demurrage reduction requires effective coordination among all parties involved, including freight forwarders, customs agents, haulage providers, and consignees. Businesses can reduce delays and save money on storage by preparing ahead of time and exploiting system-generated insights.

Frequently Asked Questions

How much free time is typically granted before demurrage costs apply?

Free time varies by carrier and port, but it typically runs from three to seven days for import containers and two to five days for exports.

Can demurrage fees be disputed or waived?

Yes, if delays arise due to customs holds, strikes, or weather, carriers with necessary documentation may negotiate or eliminate charges.

Is demurrage equivalent to detention charges?

No. This applies when the shipment is still at the port, whereas detention fines apply when the shipment is taken out but not returned on time.

How does CargoWise help you control demurrage?

CargoWise offers shipment tracking, document notifications, and deadline reminders, allowing stakeholders to act before demurrage fines are incurred.

Can demurrage be imposed for both imports and exports?

Yes, demurrage can apply to both, depending on how long the cargo is held in port without moving.