Exception Handling Workflow

CargoWise’s Exception Handling Workflow is a specialized automation solution for detecting, tracking, and resolving disruptions or deviations during transportation. These “exceptions” could include delays, inaccurate documentation, customs waits, or any departures from the planned workflow. CargoWise automates this process, allowing logistics firms to resolve concerns before they escalate, reducing operational disruptions and eliminating customer dissatisfaction.

This procedure is set up to send out alerts and allocate tasks to appropriate teams according to the type and degree of difficulty of the incident. Whether it’s a missed invoice or a delayed vessel, the system enables prompt intervention and resolution. Exception Handling Workflow enhances supply chain transparency and operational resilience, keeping stakeholders informed and reducing response times dramatically. Businesses gain a competitive advantage by ensuring service reliability, lowering costs associated with faults or delays, and increasing consumer trust. CargoWise enables logistics firms to remain agile in complicated supply chains by providing real-time visibility and standardized operations.