Milestone Tracking in Freight
Milestone Tracking in Freight is a CargoWise feature that allows logistics companies to track the status of shipments by collecting data at crucial checkpoints along the supply chain. These milestones may include cargo collection, customs clearance, departure from the origin, arrival at the port, delivery to the warehouse, and final evidence of delivery. Each milestone provides real-time shipping status updates, allowing stakeholders to make proactive decisions, handle exceptions, and keep customers informed.
CargoWise automates milestone updates through event triggers, integrations with carriers, and user-defined workflows. These updates can be shared internally or externally via customer portals, notifications, and email alerts. The feature ensures operational transparency and strengthens service reliability by reducing guesswork and delays. Milestone data is also used for analytics, enabling companies to identify bottlenecks, measure performance against service level agreements (SLAs), and enhance customer satisfaction. With full end-to-end visibility, logistics teams can confidently manage global shipments with accuracy and accountability.
