On-Time Delivery Performance
On-time delivery performance (OTD) is an important indicator in logistics that evaluates cargo reliability and punctuality. It calculates the percentage of orders that arrive at their destination within the specified time frame. This key performance indicator (KPI) measures an organization’s ability to meet client demands, maintain carrier relationships, and streamline internal processes. High on-time delivery rates are frequently correlated with high customer satisfaction, whereas delays may suggest bottlenecks, poor planning, or ineffective execution.
CargoWise enables OTD tracking with integrated milestone management, automated notifications, and extensive reporting. Users can schedule delivery periods, track delivery status in real time, and receive warnings if there are any delays. Using this data, logistics providers can examine trends, solve recurring difficulties, and alter planning to improve performance. Consistently assessing and improving on-time delivery enables businesses to create client trust while maintaining competitive service standards in a dynamic logistics landscape.