Shipment Status Notifications
Shipment status notifications are notifications that are used in logistics to keep all key stakeholders updated on the real-time status of a shipment. These notifications can be generated at crucial milestones such as pickup, customs clearance, arrival, delivery, or if there is a delay. These notifications lead to transparency and guarantee that all stakeholders are informed of shipment events as they happen by providing rapid updates via email, SMS, or integrated system communications.
Shipment status notifications in CargoWise are highly configurable and can be associated with workflow events or tracking data. This allows logistics providers to engage with clients, partners, and internal teams more proactively, eliminating the need for manual follow-up. Notifications minimize uncertainty, boost customer happiness, and enable faster issue resolution by keeping everyone informed. They also assist firms in meeting SLA requirements and demonstrating a high level of service reliability.