System Scanning & Health Check

Find risks before they hit operations.

Operations Audit & Optimization

Improve performance with measurable operational gains.

User Training

Train teams to work smarter every day.

This and other consulting & optimization services in CargoWise

We are always ready with the solution you need.

Share your goals with us — we'll optimize CargoWise to deliver measurable results.

Salesforce

Sync Salesforce data with live shipments.

HubSpot

Align sales activity with operational shipment data.

Zoho CRM

Connect Zoho deals with CargoWise operations.

Microsoft Dynamics CRM

Unify CRM and logistics on one workflow.

This and other CRM integrations in CargoWise

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Share your requirements with us — we'll integrate CRM into CargoWise to fit the way you work.

ICEGATE Integration

Accelerate ICEGATE integration delivery for efficiency, connecting CargoWise to India's national customs gateway for automated declaration filing.

ACE Integration

Accelerate ACE integration delivery for efficiency, connecting CargoWise to the US CBP's Automated Commercial Environment for import filings.

AMS Integration

Optimize AMS integration delivery at scale, automating advance cargo manifest submissions into the US Automated Manifest System.

AES Integration

Accelerate AES integration delivery for efficiency, automating US export declaration filing through the Automated Export System.

CDS Integration

Accelerate CDS integration delivery for efficiency, connecting CargoWise to the UK's Customs Declaration Service.

DMS Integration

Streamline Netherlands customs declaration delivery, connecting CargoWise to Dutch Customs' current DMS platform, which fully replaced AGS in 2024.

MPCI Integration

Automate UAE pre-loading manifest filing, connecting CargoWise to MPCI for mandatory cargo information submission before loading.

ICS2 Integration

Accelerate ICS2 integration delivery for efficiency, meeting the EU's mandatory Entry Summary Declaration requirements across all transport modes.

ASM Sequoia Integration

Accelerate ASM Sequoia integration for efficiency, connecting CargoWise to Sequoia's customs filing platform.

TradeNet Integration

Streamline Singapore customs filing, connecting CargoWise to TradeNet's single window for permits, duties, and Certificate of Origin declarations.

ASYCUDA Integration

Accelerate ASYCUDA integration delivery for efficiency, linking CargoWise to the customs automation system used widely across Africa.

SARS Integration

Accelerate SARS integration delivery for efficiency, connecting CargoWise to South Africa's national customs system.

SISCOMEX Integration

Accelerate SISCOMEX integration delivery for efficiency, connecting CargoWise to Brazil's Integrated Foreign Trade System.

VUCEM Integration

Optimize VUCEM integration delivery at scale, connecting CargoWise to Mexico's single window for foreign trade.

NZCS Integration

Accelerate NZCS integration delivery for efficiency, connecting CargoWise to New Zealand Customs Service's filing platform.

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CargoWise Resources

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CargoWise Shortcuts

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Free Tools

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CargoWise Healthcheck

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CargoWise Resources

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Glossary

Browse key logistics and CargoWise terms.

CargoWise Resources

Your Complete CargoWise Support Destination

From implementation to automation, optimize every process with expert CargoWise guidance.

Incoterms

Understand trade terms for global shipping.

CargoWise Resources

Your Complete CargoWise Support Destination

From implementation to automation, optimize every process with expert CargoWise guidance.

CargoWise ERP Glossary - Key Terms & FAQs

Our CargoWise ERP Glossary Terms provide clear, concise definitions of key terms used in CargoWise, helping users navigate the system with confidence. Along with these definitions, we've included in-depth FAQs to clarify complex concepts, ensuring you get the most out of your CargoWise solutions.

Shipper’s Letter of Instruction (SLI)

Last updated: August 5, 2025
Logistics CargoWise
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The Shipper’s Letter of Instruction (SLI) is an important export document that contains precise instructions from the exporter (or shipper) to the freight forwarder or carrier. It serves as an official instrument that directs how the shipment is handled, documented, and carried. The SLI often includes important information such as the consignee’s contact information, mode of transportation, preferred delivery terms (Incoterms), cargo description, export license numbers, and directions for issuing other documents such as the bill of lading or commercial invoice.

An SLI not only promotes easy communication between the exporter and logistics providers, but it also aids in regulatory compliance by identifying the necessary documents and approvals. SLIs can be generated and exchanged electronically through digital platforms like CargoWise, saving paperwork and the possibility of misinterpretation. This document also permits the forwarder to file customs declarations and coordinate with carriers on the shipper’s behalf. Overall, the SLI is critical to ensure that international shipments are completed correctly and on time.

Frequently Asked Questions

What is the purpose of the Shipper's Letter of Instruction?

The SLI contains clear, written instructions from the exporter to the freight forwarder on how to handle and dispatch a specific export consignment, including documentation and customs processes.

Who prepares and issues the SLI?

The exporter or shipper creates and issues the SLI, which is normally included in the export documentation package given to the shipment forwarder or customs broker.

Is the SLI a required document for international trade?

While not required in all countries, the SLI is a best practice document that freight forwarders frequently seek to ensure proper shipment handling and compliance.

Can the SLI be used to provide a power of attorney?

Yes, in many cases, the SLI includes a provision allowing the freight forwarder to act on the shipper's behalf when completing export declarations and organizing transportation.

How does CargoWise manage the SLI?

CargoWise enables users to electronically generate, store, and exchange SLIs, which are linked directly to cargo files and allow for smooth interaction and compliance management.