CargoWise ERP Glossary - Key Terms & FAQs

Our CargoWise ERP Glossary Terms provide clear, concise definitions of key terms used in CargoWise, helping users navigate the system with confidence. Along with these definitions, we've included in-depth FAQs to clarify complex concepts, ensuring you get the most out of your CargoWise solutions.

Smart Routing in CargoWise

Last updated: August 5, 2025
Logistics CargoWise
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CargoWise’s Smart Routing is an intelligent automation function that simplifies freight planning by recommending the most effective shipping routes. Using AI and established business rules, it examines critical characteristics such as cost, transit time, carrier performance, and customer preferences to offer the best routing solutions. This automation not only speeds up decision-making but also assures operational uniformity between branches and partners.

Smart routing reduces errors, increases visibility, and shortens shipment turnaround times by eliminating the need for manual intervention. It enables logistics companies to respond quickly to customer demands, adapt to disruptions, and cut overall transportation costs. The feature works with rate management tools, carrier schedules, and service contracts in the CargoWise system to ensure that recommendations are always based on the most up-to-date and accurate information. Whether dealing with ocean, air, or road freight, Smart Routing enables logistics teams to maintain high service standards while optimizing resources and margins.

Frequently Asked Questions

How does CargoWise's Smart Routing feature work?

It uses automation rules and artificial intelligence to analyze shipment information and business constraints before recommending the most efficient and cost-effective route based on integrated carrier data and historical performance.

Can Smart Routing be tailored to our logistics strategy?

Yes, CargoWise enables users to create custom routing rules based on carrier preferences, service levels, delivery times, and client-specific requirements, giving them complete control over the routing logic.

Does Smart Routing cover all modes of transportation?

Absolutely. It supports multi-modal logistics, such as ocean, air, and road transport, allowing for end-to-end route optimization through a single platform.

Is smart routing appropriate for high-volume logistics operations?

Yes, it's especially useful for businesses with high shipment volumes because it automates monotonous routing decisions, conserves time, and ensures uniformity across global operations.

How does it help to reduce costs?

Smart routing cuts unnecessary expenses, prevents delays, and ensures competitive service delivery by selecting routes that balance cost, time, and reliability, all of which contribute to increased profitability.