CargoWise ERP Glossary - Key Terms & FAQs

Our CargoWise ERP Glossary Terms provide clear, concise definitions of key terms used in CargoWise, helping users navigate the system with confidence. Along with these definitions, we've included in-depth FAQs to clarify complex concepts, ensuring you get the most out of your CargoWise solutions.

Surcharge Management in CargoWise

Last updated: August 5, 2025
Logistics CargoWise
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CargoWise’s Surcharge Management tool is designed to track, calculate, and apply additional costs that are typical in international freight operations. These surcharges contain fuel surcharges, safety fees, peak-time charges, currency changes, and other variable prices that change depending on market conditions or carrier policy. Maintaining profitability, transparency, and consumer trust requires correct fee management.

Surcharge rules can be configured directly in rate cards, tariffs, and operational workflows using CargoWise. The system automatically applies the appropriate surcharge based on shipment parameters such as route, mode, carrier, and date. This automation assures consistent invoicing, avoids manual calculation errors, and offers precise cost visibility to both internal teams and customers. With real-time surcharge adjustments and built-in flexibility, CargoWise supports dynamic pricing strategies and assists firms in remaining profitable in a changing logistics industry.

Frequently Asked Questions

What types of surcharges can CargoWise manage?

CargoWise is capable of handling a variety of surcharges, including fuel surcharges, BAF (Bunker Adjustment Factor), CAF (Currency Adjustment Factor), peak season costs, war risk fees, congestion fees, and security charges. These can be adjusted according to route, carrier, or cargo type.

How do surcharges get added to shipments in the system?

Surcharges are based on rate cards or service contracts. When a shipment is created, CargoWise calculates and applies the relevant surcharges according to established regulations.

Can surcharge rates be modified dynamically?

Surcharge rates can be adjusted manually or by integrating with external rate suppliers. This ensures that charges accurately reflect current market conditions.

Are surcharges shown on customer invoices?

Absolutely. CargoWise incorporates surcharge breakdowns on customer invoices, ensuring complete transparency. Users can customize how fees are labeled and presented based on their customer preferences.

Why is automated surcharge management essential?

Automation decreases billing errors, guarantees carrier and regulatory compliance, and increases financial accuracy. It also speeds up the quotation and billing procedures, resulting in speedier client service.