How do freight forwarders ensure proper shipments with CargoWise implementation?

Prasanth M.

July 22, 2024

Freight forwarders are charged with the responsibility of performing a great number of activities ranging from freight forwarding to warehousing, customs clearance, tracking, shipping, land transport, e-commerce, and international compliance. Such complex operations must incorporate advanced software solutions like CargoWise to increase productivity and effectiveness.

CargoWise is a single-platform solution that assists logistic service providers in performing various tough tasks as they are in one database. This system allows for multiple users, functions, countries, languages, and currencies making it easy to implement across the world.

Interestingly, 20 among the world’s top 30 freight forwarders and 38 out of the top 45 global 3PL service providers are already using CargoWise to manage their business. 

Through CargoWise, freight forwarders can make entries and have this information available to their other operations around the world, thus avoiding the problem of data duplication and mistakes. This kind of integration simplifies the movement of data through different modules in the CargoWise environment and also encourages accuracy.

CargoWise enables freight forwarding and logistics service providers to address all the requirements of an organization in functional areas efficiently. The fact that the management of operations is done on one unified database helps to improve performance as well as scalability and accuracy. This introduction paves the way to discuss how CargoWise implementation assists freight forwarders in ensuring the right deliveries, satisfying customers, and providing a competitive advantage in the global supply chain.

The Importance of CargoWise Implementation

Automating and updating shipments with the help of CargoWise transforms the freight forwarding process and helps the freight forwarders manage their freight forwarding operations. It helps forwarders to effectively communicate with other supply chain members including ports, customs, agents, depots, and shipping lines. Such integration not only expedites the process but also enhances the overall logistics and supply chain.

Automating Processes

CargoWise helps to automate some processes making them more effective. The use of automation reduces human interference and also enhances workflow speed. For instance, through automated booking systems, details regarding shipment are well captured and processed without repeated entry of the same details. This is not only time-saving but also minimises the chances of errors which may cause time wastage and inconveniences.

Mastering Documentation Management

Document control is another factor that is very important in the logistics industry. CargoWise facilitates access to and storage of essential documents through a document management system. This makes it easier to adhere to all legal regulations since all documentation including bills of lading, and customs declarations among others are well organized. This system helps to decrease the time spent on administrative tasks and increases the productivity of employees.

Harnessing Analytics

CargoWise also includes comprehensive solutions to help freight forwarders analyze operational information. Shipment information of the freight forwarders helps them to understand the trends, find the best routes, and enhance the service. The use of information promotes increased shipment precision and effectiveness in delivering customers’ goods on time and in good condition.

EDI Integration

EDI integration is one of the most significant enablers of modern logistics operations. It also includes EDI capability in CargoWise to enable the sharing of data between different systems and users. Such integration avoids data transfer and eliminates the chances of errors arising from data entry. EDI helps in the free flow of information between freight forwarders, carriers, and customers thereby improving the efficiency of the supply chain.

Training and Updates

To ensure that CargoWise is effectively used, the users must be trained adequately on how to use the system as well as upgrading the knowledge of the users regularly. CargoWise ensures staff training so that human resources acquire adequate knowledge about CargoWise and how to optimally use it. Updates are performed to keep the systems equal with new developments and changes, thus allowing the efficient operations of freight forwarders.

Gradual Implementation

The phased approach implementation of CargoWise guarantees business continuity. By coming up with the MVPs that bring value addition in phases, the freight forwarders will be in a position to obtain key wins and be in a position to convince the system’s value to the stakeholders. Disadvantages of this gradual implementation strategy include the fact that it is time-consuming and does not interrupt the normal workflow.

Carrier Connectivity

Through the carrier connectivity aspect of CargoWise, it is easy to book and track consignments. Information sharing with the carriers in real-time provides the freight forwarders with the most recent information on the shipment status. This kind of visibility helps in controlling potential problems and makes the reliability of the shipping process more dependable. However, customers can track their shipments in real-time and this increases their satisfaction.

Conclusion

The implementation of CargoWise impacts the freight forwarding process by Improving Its Efficiency, Accuracy, and Scalability. From automating processes to document management, analysis, and even EDI integration, the platform enhances operational efficiency and shipment quality. Through a gradual implementation process and embracing training, the freight forwarders stand to benefit from CargoWise. Therefore, CargoWise will continue to be a crucial platform for freight forwarders looking to provide optimal service and guarantee appropriate cargo as the logistics industry progresses.

Are you ready to simplify your freight forwarding processes and achieve accurate and efficient shipments? Upgrade your logistics management with CargoWise Implementation provided by Elicit Technology right now.

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Prasanth M.

Prasanth is a renowned Content Writer at Elicit Technology with over two years of experience in professional writing. With his intuitive writing skills, he finds inspiration in words and compelling narratives in the Logistics and Supply Chain industry.