Recognition means more when it reflects the work behind it.
We are proud to have achieved Platinum competency across Accounting, Forwarding, Integration, and Workflow, together with Certified competency in Customs, global rollouts, and Warehouse. Behind these achievements is an equally important strength: our growing team of CargoWise Certified Practitioners, including 16 Certified Professionals with the highest level of accreditation, 1 Certified Operator, 4 Certified Operators, 1 PAVE Certified Specialist, and 1 PAVE Certified Operator.
These recognitions are more than credentials. They reflect the expertise our team has developed, the solutions we have successfully delivered, and the trust customers have placed in Elicit Technology to solve complex CargoWise challenges.
CargoWise describes its Service Partners as logistics and IT specialists that support businesses with implementing, configuring and optimising CargoWise, and notes that Service Partners are held to high standards and accreditation requirements.
That is why these recognitions matter to us.
They are not simply milestones we set out to collect. They have been built through real customer requirements, challenging implementations, continuous problem-solving, and a team determined to deliver solutions that work beyond go-live.
Platinum Accounting: Where Operational Activity has to Become Financially Accurate
Accounting sits at the heart of a successful CargoWise environment.
Every shipment eventually connects with revenue, costs, accruals, invoicing, currencies, tax treatment, job profitability, and financial reporting. When accounting configuration does not reflect the way a logistics business operates, the impact can spread well beyond the finance team.
Achieving Platinum Accounting reflects the depth of knowledge our team has developed while helping customers connect CargoWise operations with their financial processes.
From accounting configuration and financial workflows to troubleshooting and process optimisation, our work has required us to understand not only the system but also the business logic behind each customer’s operation.
Every challenge solved and every successful financial solution delivered has contributed to the expertise represented by this recognition.
Platinum Workflow: Turning Complex Processes into Structured Operations
No two freight forwarders operate exactly the same way.
Approvals, milestones, tasks, exceptions, documents and responsibilities can differ considerably between businesses, branches and customers.
That makes Workflow one of the areas where understanding the customer’s actual operation becomes particularly important.
Our Platinum Workflow competency reflects the work our team has done to translate real operational requirements into structured CargoWise processes.
The objective has never been automation simply for the sake of automation.
It is about understanding where teams lose time, where manual intervention creates unnecessary work, where responsibilities become unclear, and where CargoWise workflows can create a more consistent operational process.
That requires listening first, designing carefully, and continuously refining the solution around how the customer actually works.
Platinum Integration: Making CargoWise Work Within a Connected Technology Environment
CargoWise rarely operates completely on its own.
Logistics businesses may need to exchange information with customers, carriers, finance platforms, operational applications and other business systems.
Integration therefore becomes critical to keeping information moving accurately between CargoWise and the wider technology environment.
Our Platinum Integration competency represents the technical expertise behind the integrations our team has designed, supported and improved for customers.
Successful CargoWise integration is not simply about connecting two systems.
The information must reach the right destination, in the right structure, at the right point in the operational process. It also needs to support the business outcome the customer originally wanted to achieve.
Delivering those solutions consistently has helped our team build the experience behind this recognition.
Platinum Forwarding: Expertise Where Freight Operations Happen Every Day
The forwarding module is where many of CargoWise’s core operational processes come together.
Air freight, ocean freight, and wider forwarding activities depend on accurate job management, shipment information, rates, documents, milestones, and coordination between teams.
Our Platinum Forwarding competency is particularly meaningful because it reflects experience built directly around the daily realities of freight forwarding businesses.
Our team has worked closely with customers to understand operational requirements, identify process gaps, configure CargoWise appropriately, and improve the way teams use the platform.
The recognition represents more than product knowledge.
It represents our ability to connect that knowledge with the practical requirements of people managing freight every day.
Certified Customs: Supporting Processes Where Accuracy Matters
Customs operations demand accuracy, consistency, and close attention to information.
Cargo information, declarations, documentation, and regulatory requirements need to come together correctly for customs teams to perform their work effectively.
Our Certified Customs module competency recognises the knowledge our team has developed in supporting CargoWise customs-related requirements.
Working with customers in this area requires more than understanding individual screens or functions. It requires understanding how customs processes connect with the wider shipment and how information should move through the system.
That experience continues to strengthen our ability to support customers operating in complex logistics environments.
Certified Global Rollouts: Taking CargoWise Beyond a Single Operation
A CargoWise rollout becomes considerably more complex when it moves across branches, entities, countries and operational teams.
What works for one office cannot always simply be copied into another.
Global rollouts require planning, governance, standardisation and an understanding of where local operational requirements need to be accommodated.
Our Certified Global Rollouts competency represents our team’s ability to approach CargoWise deployment with that wider perspective.
It reflects experience in helping customers take structured CargoWise processes beyond individual teams and build an environment capable of supporting broader organisational requirements.
The objective remains consistent: create a foundation that can support the business as it grows.
Certified Warehouse: Connecting Warehouse Activity with the Wider Logistics Operation
Warehousing is another critical point where physical operations and system processes must remain aligned.
Receiving, inventory, storage, movement, fulfilment and billing all depend on accurate information being captured and managed throughout the warehouse operation.
Our Certified Warehouse module competency demonstrates our team’s growing capability in supporting CargoWise warehouse environments.
It reflects the practical work required to understand warehouse requirements and configure processes that connect physical activity with the wider logistics operation.
For customers managing forwarding and warehousing together, that connected understanding becomes particularly valuable.
The People Behind the Recognition: CargoWise Certified Practitioners
Behind these competencies is a team with strong CargoWise expertise. Elicit Technology’s capability is supported by 21 CargoWise Certified Practitioners: 16 Certified Professionals with the highest level of accreditation, 1 Certified Operator, 4 Certified Operators, 1 PAVE Certified Specialist, and 1 PAVE Certified Operator.
Their combination of CargoWise accreditation and hands-on customer experience enables our team to understand complex requirements, solve operational challenges, and deliver solutions that work in real logistics environments.
A Milestone that Belongs to Our Team
These achievements belong to the people behind them.
To every Elicit team member who investigated a difficult issue when the obvious answer did not work.
To those who spent hours understanding a customer’s operation before proposing a solution.
To our consultants, developers, functional specialists, support teams, and everyone who continued learning as CargoWise and the logistics industry evolved.
Thank you.
Your expertise, commitment, patience, and willingness to solve difficult problems have made these recognitions possible.
We also extend our sincere thanks to our customers for trusting Elicit Technology with their CargoWise environments and giving us the opportunity to work on challenges that continue to strengthen our capabilities.
We are proud of what the team has achieved.
But more importantly, we are proud of how it was achieved, through customer trust, continuous learning, teamwork, and a commitment to delivering solutions that create real operational value.
Platinum Accounting. Platinum Workflow. Platinum Integration. Platinum Forwarding. Certified Customs. Certified Global Rollouts. Certified Warehouse.
Each recognition marks an achievement.
Together, they tell the story of the Elicit team behind it.
