System Scanning & Health Check

Find risks before they hit operations.

Operations Audit & Optimization

Improve performance with measurable operational gains.

User Training

Train teams to work smarter every day.

This and other consulting & optimization services in CargoWise

We are always ready with the solution you need.

Share your goals with us — we'll optimize CargoWise to deliver measurable results.

Salesforce

Sync Salesforce data with live shipments.

HubSpot

Align sales activity with operational shipment data.

Zoho CRM

Connect Zoho deals with CargoWise operations.

Microsoft Dynamics CRM

Unify CRM and logistics on one workflow.

This and other CRM integrations in CargoWise

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Share your requirements with us — we'll integrate CRM into CargoWise to fit the way you work.

ICEGATE Integration

Accelerate ICEGATE integration delivery for efficiency, connecting CargoWise to India's national customs gateway for automated declaration filing.

ACE Integration

Accelerate ACE integration delivery for efficiency, connecting CargoWise to the US CBP's Automated Commercial Environment for import filings.

AMS Integration

Optimize AMS integration delivery at scale, automating advance cargo manifest submissions into the US Automated Manifest System.

AES Integration

Accelerate AES integration delivery for efficiency, automating US export declaration filing through the Automated Export System.

CDS Integration

Accelerate CDS integration delivery for efficiency, connecting CargoWise to the UK's Customs Declaration Service.

DMS Integration

Streamline Netherlands customs declaration delivery, connecting CargoWise to Dutch Customs' current DMS platform, which fully replaced AGS in 2024.

MPCI Integration

Automate UAE pre-loading manifest filing, connecting CargoWise to MPCI for mandatory cargo information submission before loading.

ICS2 Integration

Accelerate ICS2 integration delivery for efficiency, meeting the EU's mandatory Entry Summary Declaration requirements across all transport modes.

ASM Sequoia Integration

Accelerate ASM Sequoia integration for efficiency, connecting CargoWise to Sequoia's customs filing platform.

TradeNet Integration

Streamline Singapore customs filing, connecting CargoWise to TradeNet's single window for permits, duties, and Certificate of Origin declarations.

ASYCUDA Integration

Accelerate ASYCUDA integration delivery for efficiency, linking CargoWise to the customs automation system used widely across Africa.

SARS Integration

Accelerate SARS integration delivery for efficiency, connecting CargoWise to South Africa's national customs system.

SISCOMEX Integration

Accelerate SISCOMEX integration delivery for efficiency, connecting CargoWise to Brazil's Integrated Foreign Trade System.

VUCEM Integration

Optimize VUCEM integration delivery at scale, connecting CargoWise to Mexico's single window for foreign trade.

NZCS Integration

Accelerate NZCS integration delivery for efficiency, connecting CargoWise to New Zealand Customs Service's filing platform.

About Us

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CargoWise Resources

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CargoWise Shortcuts

Work faster with practical keyboard shortcuts.

Free Tools

Use free tools for everyday logistics tasks.

CargoWise Healthcheck

Uncover ways to improve CargoWise performance.

CargoWise Resources

Your Complete CargoWise Support Destination

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Glossary

Browse key logistics and CargoWise terms.

CargoWise Resources

Your Complete CargoWise Support Destination

From implementation to automation, optimize every process with expert CargoWise guidance.

Incoterms

Understand trade terms for global shipping.

CargoWise Resources

Your Complete CargoWise Support Destination

From implementation to automation, optimize every process with expert CargoWise guidance.

CargoWise ERP Glossary - Key Terms & FAQs

Our CargoWise ERP Glossary Terms provide clear, concise definitions of key terms used in CargoWise, helping users navigate the system with confidence. Along with these definitions, we've included in-depth FAQs to clarify complex concepts, ensuring you get the most out of your CargoWise solutions.

Surcharge Management in CargoWise

Last updated: August 5, 2025
Logistics CargoWise
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CargoWise’s Surcharge Management tool is designed to track, calculate, and apply additional costs that are typical in international freight operations. These surcharges contain fuel surcharges, safety fees, peak-time charges, currency changes, and other variable prices that change depending on market conditions or carrier policy. Maintaining profitability, transparency, and consumer trust requires correct fee management.

Surcharge rules can be configured directly in rate cards, tariffs, and operational workflows using CargoWise. The system automatically applies the appropriate surcharge based on shipment parameters such as route, mode, carrier, and date. This automation assures consistent invoicing, avoids manual calculation errors, and offers precise cost visibility to both internal teams and customers. With real-time surcharge adjustments and built-in flexibility, CargoWise supports dynamic pricing strategies and assists firms in remaining profitable in a changing logistics industry.

Frequently Asked Questions

What types of surcharges can CargoWise manage?

CargoWise is capable of handling a variety of surcharges, including fuel surcharges, BAF (Bunker Adjustment Factor), CAF (Currency Adjustment Factor), peak season costs, war risk fees, congestion fees, and security charges. These can be adjusted according to route, carrier, or cargo type.

How do surcharges get added to shipments in the system?

Surcharges are based on rate cards or service contracts. When a shipment is created, CargoWise calculates and applies the relevant surcharges according to established regulations.

Can surcharge rates be modified dynamically?

Surcharge rates can be adjusted manually or by integrating with external rate suppliers. This ensures that charges accurately reflect current market conditions.

Are surcharges shown on customer invoices?

Absolutely. CargoWise incorporates surcharge breakdowns on customer invoices, ensuring complete transparency. Users can customize how fees are labeled and presented based on their customer preferences.

Why is automated surcharge management essential?

Automation decreases billing errors, guarantees carrier and regulatory compliance, and increases financial accuracy. It also speeds up the quotation and billing procedures, resulting in speedier client service.